Palletised Freight Distribution Fortec Distribution Network Watford
Based on authentic user experiences
Amelia
6727 reviews
N/A
6 months ago
delivery service insufficent
order in wood and beyond the this company deliver but put on ground floor lobby the flooring was stolen when I went out to supermarket for an hour I lost 500 of flooring
Adam
6727 reviews
N/A
6 months ago
Poor in the extreme
Poor in the extreme Give a delivery day then change it half way through the day Give another delivery day but then don t turn up because it s 6pm and the driver s decided to knock off even though the delivery was on till 7 15pm Worst of all they log it as the following -20 08 2024 18 00 Arrived at Delivery Point20 08 2024 18 09 Cannot Deliver20 08 2024 18 12 Aborted DeliveryI can tell you nobody arrived at the delivery address as i was standing there with half my garage contents on the driveway waiting for this would I recommend them I d rather pull my own teeth out Avoid
robbkit
6727 reviews
N/A
6 months ago
Need something delivered to the WRONG
Need something delivered to the WRONG ADDRESS on the WRONG DAY Then you ve come to the right place Lee from Rugby delivered 500kg of log to the wrong house on the wrong day despite phone conversations then did nothing to rectify the situation
Sol Ray
6727 reviews
N/A
6 months ago
Missed deliveries only to refuse to deliver in the end
I had an extremely disappointing experience with Fortec Distribution I took a full day off work for a wood delivery that never arrived then a second day and they were too late On the third attempt i took the morning off only for the delivery to be refused with the driver claiming the path to the delivery spot was at a slope despite other companies successfully delivering many times larger pallets to the same spot in the past When I raised the issue Fortec Distribution refused to take any responsibility or offer a refund for the three failed deliveries I ended up paying 64 in all with no acknowledgment of the inconvenience or costs I incurred This lack of accountability and poor customer service is completely unacceptable I would strongly advise against using Fortec Distribution if you value reliability and fairness Order 355914
Peter Bailey
6727 reviews
N/A
6 months ago
Poor Service
Had a log delivery today - very poor as normally driver has powered pallet truck Last 5 6 deliveries today didn t and just wanted to leave on road so forced to decline the delivery which has cost me 50 White Horse Energy use these guys so be aware
Graham
6727 reviews
N/A
6 months ago
driver was on time
driver was on time polite and courteous and unusually for delivery drivers parked so as to cause as little disruption as possible to other residents and road users Absolutely nothing to complain about top marks
Terry Pack
6727 reviews
N/A
6 months ago
Received a delivery of logs today
Received a delivery of logs today The pallet was delivered as promised and the time slot was also achieved The driver from the Newhaven Depot was particularly helpful and polite He delivered the pallet direct to my garage in Barcombe as requested and definitely can be recommended for his customer service skills
Maria Georgakaki
6727 reviews
N/A
6 months ago
What made the experience worth 5 stars
What made the experience worth 5 stars was the driver who was so polite and helpful His name is Tony and he was exceptional