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Elon Hall
6727 reviews
N/A
7 months ago
Tricked into depositing under false pretenses
I deposited money into this casino and included the code for their welcome bonus Nowhere in the bonus terms of service did it mention that Interac deposits would not receive a bonus nor was this mentioned while depositing it said the opposite Yet once the deposit was transferred I got a message saying no bonus would be given due to the deposit being made with Interac Since I was tricked into making this deposit under false pretenses even after reading throughout the terms of service I tried to withdraw my deposit After a verification process that seemed designed to annoy I was informed that withdrawing was not allowed without wagering the deposit five times Terrible behavior all around Should be criminal if it isn t Never did get my money back
A N
6727 reviews
N/A
7 months ago
Multiple withdrawal requests declined
My withdrawal requests keep getting refused and my balance keeps getting reduced after every refusal Requested a withdrawal of 99 EUR and two days later got an email that the request was declined and my balance is reduced to 20 EUR because that is the maximum amount that you can withdraw Back and forth some emails accepted that and went to the website to play around with the 20 EUR Won some money on slots and went to withdraw them Submitted new request for 156 66 EUR and the very next day surprise it was declined receiving an email stating Since you requested a higher amount than that we have cancelled your withdrawal and adjusted your balance accordingly Please feel free to request a new withdrawal at your convenience Can t argue with their support team as they are just spamming template after template without providing any resolution
Anonymous
6727 reviews
N/A
7 months ago
0 stars if I had the option
0 stars if I had the option Very rude live chat agent it s a scam They have you deposit money depending on promotion you get a matching bonus or free spins But funny enough you don t get to actually click into any of the games unless you play just for fun Then when you get frustrated enough to realize you got scammed out of your money they won t give it back even though you never spent a cent And tell you the with draw amount is below limit So when you ask for help in the live chat they ask you to sent a screen shot of your thumbs hitting the button play now so they can see the problem hahahaha because on their end the button is working I have never felt like such a frustrated idiot in my life