Foxint Reviews

Fox are absolutely garbage

Fox are absolutely garbage I bought an FS 7000 reel baitrunner broke nearly straight away Opened the reel up and it was a cheap die cast part of the reel Unfortunately fox designed their reels to not be repairable by anyone other than them No response to email sent about the issue They are garbage

I purchased the fox flatliner mk2 camo

I purchased the fox flatliner mk2 camo sleep system and the first time i washed the bag it ripped on contacting fox they said it was my fault The bed is less than 6 months old and only used about 5 times

Purchased fox captive back leads

Purchased fox captive back leads After a couple of times on the bank one of the plastic clips that hold the bar broke After days trying to find fox uk my email was replied to from Europe with a response of sorry have a good day more internet searching gave me a phone number to contact I called eventually getting through to someone but not the people I needed so was told someone would call me back 3 days went past still no call so I called again this time someone different said I would be called back Yea that didnt happen So as I was waiting to do another session I called again the person was again from Europe who said sorry cant help with a spare part or replacement The last time I buy anything from fox again

I received a matrix hoodie as a gift

I received a matrix hoodie as a gift for Xmas one wash later it s ruined poor quality product Contacted Fox customer service to be told that I needed to take it back to the shop Apparently there policy states this Terrible product and the service is even worse what a absolute waste of time

I will never buy fox International gear

I will never buy fox International gear again Everyone should be carefull is purchasing any Fox International gear because if you have a problem and you have to send it back to Belgium not only do you require to pay for the postage you will have to pay for the tax as Fox International will not pay the tax or accept the parcel My scales which I sent back have gone missing over 6 weeks ago and Fox International will not help me search for the missing scales infact they will not reply to my emails It looks like I have lost my scales now so a big warning to anyone who is thinking of purchasing anything from Fox International stay away from them they will take your hard earned cash but they after sales are terrible

Worst customer service

Owning lots of fox products I would expect exceptional customer service but when dialling a certain number that s provided on foxint website or emailing their customer service I am told that the person answering would be in touch shortly or have no answer at all 3 months later and I am still waiting for an answer from your customer service team Please employ someone else

Greedy exploiting company as are most

Greedy exploiting company as are most fishing tackle companies these days over 1200 for the fox XD with extension are they living on another planet bet it cost no more than 75- 100 to make if your lucky The fox easy shelter is about 140 when most camping companies sell more or less the same shelter for 30 what a joke These companies need to be boycotted Disgusting greed

Brought a spom the first time we used

Brought a spom the first time we used it the swivel snapped so contacted Fox customer service and was so shocked by the response that we are a wholesale company and we can t deal with this I explained that we had brought this while away and to return was a 250 mile round trip Having used fox products for over 30 years never again will I buy anything fox and looking at the majority of the reviews I m not the only one

Bought a fox frontier xd bivvy

Bought a fox frontier xd bivvy 2nd time of using the bivvy the middle pole come away from the block as in snapped Emailed fox International and was informed they would contact me 5 months on and many emails and phone call later still no joy I have been using the bivvy as its the only one I have and now the tarp on the inner capsule is wearing away as in holes appearing I only use the bivvy for 2 nights every 6 weeks Very poor from fox from customer service after care and poor poor cheap parts materials The bivvy cost just over 800 avoid at all costs