Fragrance Room | Genuine Luxury. Yours For Less.
Based on authentic user experiences
Nick Swain
6727 reviews
N/A
8 months ago
Total scam
Total scam Do NOT use Do NOT give them card details Absolute fraudsters
Dani
6727 reviews
N/A
8 months ago
Not a Legit Site Beware
There is something fishy about this place I should have known by the low prices for perfumes that it was too good to be true I placed an online order on 2 21 21 for 9 88 which included shipping I paid via Paypal got my confirmation and everything seemed fine The following day on 2 22 21 I received an email from them stating that my order was cancelled No explanation or anything I was baffled and quickly sent them an email asking why my order was cancelled Nothing no one responded to my email A few hours later I get an email stating that the email I sent them earlier bounced back due to a full inbox What reputable company leaves their mailbox full I became curious so looked them up and found a phone number - 1-866-FRA-ROOM I called the number and lo behold it is no longer in use Huh How can that be I looked up their Facebook page and it was an outdated page with what seemed like fake comments from people who supposedly received their perfumes and were sooo happy etc No way there is NO WAY this place is legit I still have not heard anything from them and will certainly NEVER try to purchase from them again
Santi A
6727 reviews
N/A
8 months ago
Scam site
The website collects personal information including credit card information and has no intention to fulfill orders After a few days you will get random charges on your credit card from random companies This needs to be stopped
Karren
6727 reviews
N/A
8 months ago
The review is going to mirror the other
The review is going to mirror the other two reviews on here Placed order paid for order received cancellation of order No Customer Service Wouldn t use if I were you
Jillian Harrison
6727 reviews
N/A
8 months ago
SCAM
Made a purchase 5 days ago and received all of the emails etc to track the package You have to download some app I have never heard of to track it Earlier this morning I got an email stating that my order has been cancelled No explanation or way to find out why This business is a total scam DO NOT use this website Nothing is easy to do besides paying for your items After that you are made to figure it out yourself and use an app to track your packages Custoer service is a joke and I will never use this business again
Darlene Capasso Mitchell
6727 reviews
N/A
8 months ago
Do not order from this company
Do not order from this company Ordered perfume took my money and never got confirmation Tried calling no one knows anything and emails bounce back SCAM
Wes S
6727 reviews
N/A
8 months ago
Orders get cancelled instead of fulfilled
Same situation as the other reviews that have been posted so far I placed an order and 10 hours later it was cancelled without explanation There were three different products in it so it also seems odd if all of them just happened to be suddenly sold out without the product pages reflecting that
Lisa Erazo
6727 reviews
N/A
8 months ago
Suspect Site Non-Legit
I tried to place an order When i went to check out the website keeps saying problem with checkout I called their phone number and the greeting does not say Fragrance Room it says something like Cheryl Enterprises I selected 0 for operator and a it just rung and rung then a voicemail picked up for Sandra Blando I called back and selected 2 for customer service It just rung and rung then a voicemail picked up with a female voice saying I cant come to the phone right now This does not seem to be a legitimate company Buyer Beware
Lisa maree Accary
6727 reviews
N/A
8 months ago
I purchased the Amber room spray
I purchased the Amber room spray through click and collect and I absolutely love it but after reading the other reviews on here i may give them a miss for any home deliveries because it sounds like a nightmare
Kim
6727 reviews
N/A
8 months ago
The website is no longer working per a
The website is no longer working per a very nice lady I just spoke with in sales at the 800 listed on the website She directed me to go through one of their other vendors like Walmart Macy s Nordstrom s etc She said their IT team is working on putting in a flag in the Checkout feature of the website so people know they can t order through the website any longer