Fragrantworldshop Reviews

The parcel unfortunately never arrived

The parcel unfortunately never arrived Using PayPal I at least got the products value back but not the shipping The shop owes me 7 50 eur an does not respond on messages Edit got the full refund but see the edits how this was a hassleNot trustworthy would not recommend buying here Edit after sellers reply Thank you for actually replying I understand that this review is an issue for you but this is the way I had to go since no other way was possible To clear out the issue I seemingly would have not contacted you I just add a timeline for further comprehension 21 Aug I ordered26 AugParcel arrived in Germany29 AugGerman post noticed me parcel is going back to sender5 sept My first email to seller 8 sept My second email to seller Opening case via PayPal immediately getting all money except for 7 50 shipping back 10 sept My third email to seller and writing this review 10 sept Finally an answer from seller Of course emailing and solving an issue without PayPal is the more sympathetic way for all Sometimes paypal buyers protection is necessary and this is why I use PayPal Edit2 Today is September 16th The shop has not repaid the 7 50 for shipping I would recommend you to avoid this shop as they value 7 50 higher than a good experience Edit3 After the shop accused me of giving an inproper adress I looked up DHL s guidelines and everything was fine and is correct Not to mention that there has never been an issue with other sellers sending to the exact same address So all in all we got a shop that accuses costumers of lying instead of repaying 7 50 They prefer to write long essays instead of solving an issue In terms of opportunity costs this is a bad business decision but keep going This review will stay here Edit4 Sept 27thAfter no further communication took place I got the 7 50 refunded Finally after more than 1 month this case is closed for me Anyway this review will stay here as the communication wrong accusations and lots of attitude in their messages is unmatched to any shops and places I purchased stuff from

Great service

Great service Very neatly packaged

Marvelous

Great customer service and high quality products

Good

Takes a bit to ship but genuine fragrances and decent prices Recommend it

Slow delivery but probably genuine

Slow delivery but probably genuine products If you have like 1-2 weeks then i recomend

An absolutely fantastic company

An absolutely fantastic company Everything is of the highest qauilty communication delivery time packaging presentation and of course the fragrance samples were exceptional Looking forward to buying more in the future

A great way to sample expensive niche fragrances I can recommend this wholeheartedly

Was looking to try a few niche fragrances which are hard to find and a friend of mine recommended me this shop No regrets whatsoever as everything was top notch Will buy again for sure

Amazing

I ordered 8 samples and I received them about a week later in a very safe and neat package The 1ml sample is enough to wear that fragrance about 2 3 times more than enough to know if want the full bottle Based on the perfomance and color I m sure I received a sample of the genuine product I recommend and I ll buy from this shop again