Online play Frank - bet real money in slots Club Frank
Based on authentic user experiences
Georgi Ignatov
6731 reviews
N/A
7 months ago
Avoid avoid avoid
The 3x wagering requirement is fairly standard across the industry However in every casino I have ever played at the wagering requirement resets to zero once you ve lost the deposit At FrankCasino the wagering requirements are carried forward indefinitely How does this impact players To give an example if you had a bad run lets say 3 consecutive days losing 300 euro each day your account is liable for 2700 wagering requirement three times 900 euro before being allowed to make a withdrawal So on the fourth day you log in deposit a tenner and win 500 euro they will then tell you that you have to complete the 2700 wagering requirement from all the losses on the previous day plus the additional 30 euro for the new deposit before being allowed to withdraw At every other casino I ve played at when you deposit the tenner on the fourth day your wagering requirement would be thirty euro - wagering requirement for all previous deposits are removed from the account when the deposits are lost Wagering requirements carrying forward over time on your account might mean you find yourself in a situation where you can t win at all due to vast wagering requirements accruing over extended periods of bad luck Needless to say wagering isn t carried forward after you ve made a withdrawal it resets to zero then so they only carry forward negatively on your account never favorably it should be a two-way street if things are being carried forward It s like you re constantly playing with bonus money despite not accepting bonuses They do allow you to withdraw if you haven t met wagering requirements but for a penalty of 10 of your winnings another ridiculous policy that I haven t seen anywhere else doesn t this enable people to launder money on this site just pay a fee and the casino allows you to forego wagering requirements that are designed to prevent fraudulent activity just saying Furthermore play on jackpot games doesn t count towards any wagering requirements What about those of us who only play Jackpot games You ll never be able to make a withdrawal because you ll never accrue any of the wagering requirements unless you re prepared to pay them 10 of your winnings When you make a withdrawal the money doesn t go from your in-play balance it just stays there until they come along to process your withdrawal making it ever more likely that you re going to lose it back I just find it all absolutely absurd Most people don t read T C s when signing up at a new casino because we expect them to be largely standard and fairly consistent but this policy of carrying forward wagering requirements on money that has been lost in its entirety is extremely negative for players so I felt I should make this review to highlight it for other unsuspecting players
Wael Ilya
6731 reviews
N/A
7 months ago
Scam casino they dont cashout
Scam casino they dont cashout do not play there
davide
6731 reviews
N/A
7 months ago
Yesterday i won 600 Euros and tried to
Yesterday i won 1600 Euros and tried to depostie the 1600 Euros Today i woke up to a blocked account They tell me to not worry Lets see how this goes on I will delet this here if i get my money Update After 15 Mails and over 10 times contracting the live support they want data from me that is not possible to give out by my bank so i am stuck with -1600 Euros
Umesh Shelatkar
6731 reviews
N/A
7 months ago
Scam casino stay away
Made a 100 dep got a bonusm opened spme bonuses The winings were not credited to the account and when talked with support they said the winings will not get credited as it was considered a bonus huny just let this sink in a casino that does not pay bonuses on slots is mind blowing Just read the other reviewa Clearly a scam p ss on them play on any other casino
Ludvig
6731 reviews
N/A
7 months ago
Garbage casino profits are jacked up 3K
Garbage casino profits are jacked up 3K euro deposits no cash outs calculate for yourself
spm trd
6731 reviews
N/A
7 months ago
The account was 25 000 and the game did
The account was 25 000 and the game did not end with the withdrawal of the amount and the bonus was canceled and I sent and asked but he returned but did not answer Get a suit everything is registered with me
lucian
6731 reviews
N/A
7 months ago
They dont pay profit
I bet at live on volleyball and after finished they void all bets because said i know results before they made same to a friend for prematch stay away frm this bookie doesnt pay profit just refund when is something fishy or think UPDATE so after i talked with them on email they told me without any proof just that what they wants to do or think that match is suspicious and is void really this life of betting we must live really shame frank no serious guys if you bet some suspicious matches which see on internet and won be sure 100 void bets I asked them give me reall proof papers or something because i knew they cannot and doesnt have cuz they said suspicious match after second set on volleyball finish neither wait to finish game and wait 1-2 days to make analises or to check more this smell of scammers and low bookieSTAY AWAY thanks
alexandru
6731 reviews
N/A
7 months ago
The Worst Casino ever played at
2 days passed and Casino Inefficient support team who don t bother about players money kept giving FAKE promises with Deliberate delay of delaying Withdrawals The Worst Casino ever played at Their Withdrawals always get stuck in system and delays it by 3 4 days VIP manager- Maxim doesn t know what he responds chat team has first hand information than this Inefficient Manager They don t even bother to compensate for this harassment we face every time following up with their Inefficient team
Marcel
6731 reviews
N/A
7 months ago
Very bad
Very bad doesnt let me withdraw my winnings cus of verification after i have done that and got a mail from them Doesnt let me accsess the livechat and doesnt answer mails i need help please want my money back
martin
6731 reviews
N/A
7 months ago
Hahahah from 200 at shining crown 0
Hahahah from 200 at shining crown 0 wins lost in 2-3 mins Loldo not recommend everytime that i play on this is 0 rtp