Frankpickles Reviews

Shall cancel my insurance policy

Just had one of their contractors round who said no they won t cover it They don t cover anything they ll always get out of it One of their contractors I m going to cancel my insurance with them

Massive cancellation fee for what

I contacted Frank Pickles to cancel my static caravan insurance as I have sold it There were two months left on the policy and was due a refund of 26 They imposed a charge of 50 to cancel the policy so in effect I wasn t due a refund What a joke they are how can they justify a charge for cancelling a policy it s a simple process on the computer There s not a chance I will be insuring with them again neither will I recommend them to anybody

Cancellation fees are scandalous

I sold the caravan and cancelled the insurance within 6 weeks of the start date I was charged 50 cancellation fees and ended up with a 10 99 refund I also found that they do not accept cancellations over the phone You have to do it by email I wonder why

Absolutely a rip off to cancel a policy

Absolutely a rip off to cancel a policy after selling caravan 50 cancellation fee Had a 39 refund due when cancellation fee applied 11 defecit WOULD HAVE BEEN CHEAPER TO LEAVE POLICY RUNNING Would stay well away from this con

Moved home due to a posting with the

Moved home due to a posting with the military and had to change where our caravan was stored This company refused to insure our caravan at the new storage site told us we would have to cancel and charged us 50 for the privilege Have had quotes from multiple firms who have agreed to insure at this site which I hasten to add is a reputable firm with 40 years experience storing caravans Have just seen multiple reviews on trust pilot relating to unfair cancellation fees I wish I had stayed away from this company Disgusting customer service considering I didn t want to cancel and they weren t even able to give a valid reason as to why they wouldn t continue the policy

Pointless company - not worth the paperwork

Had our caravan smashed up whilst in storage Reported to Frank Pickles insurance who were supposed to contact the person responsible and get or 350 excess back and they have never bothered You re better off without insurance than being with these

You Provide A Service Not Favours

Have insured my caravan with FP for about 4 years and to be honest it was my first insurance of this type and to be honest the inital set up was like an interragaition I thought they were the experts but I had to provide exact prices for everthing never mind market value I always found their attitude when contacting was like they were doing me some kind of favour This year my renewal came and did not include last years price so I did a bit of research and found 9 quotes 8 of them between 1-200 cheaper so contacted theem to discuss Their anaswer well we couldent insure you anyway this year due to the value of your caravan I have now gone to one of the other cheaper companies who spoke to me like they actually wanted to provide me with a service and good value

Wouldn t even give it one star but had

Wouldn t even give it one star but had to go write a review I have a static caravan sited on a leisure park since I ve had that van I ve always insured it through Frank Pickles never have a problem taking your money a drunk driver crashed into my bedroom of the van at 2am while I was sleeping I m actually lucky to be able to write this as thankfully still alive despite witnesses police included court case conclusion of guilty verdict plus two structural engineer s writing my caravan off Frank pickles are refusing to honour this because I have an old for new policy utterly disgusting for what should have been an open and shut case their basically saying they don t believe me despite all the evidence my renewal policy was due up-they have now refused insurance on my van mind I ve been with this company for years I said that was because they know the state my van is in because of this accident and engineers writing it of but they said it wasn t really when there was never a problem before I have now been left severely out of pocket due to a drunk driver and this insurance company refusing to pay what s due because I had an old for new policy with them since I purchased the caravan As if this incident was not traumatic and stressful enough with my health Court case and state my van was in due to this has gave me severe added stress take insurance out to give you peace of mind Vile the way I ve been treated by this company and now I ve had to go to ombudsman regarding this matter which should have been an open and shut case-they just don t want to pay out Disgusting for something that was no fault of my own and it s clearly in black and white to see along with a legal court conviction-unacceptable totally unacceptable to treat customers like this

How does Frank Pickles sleep at night

Sold static Cancelled policy They only owed us about 35 but that was cancelled out by 50 cancellation fee Absolute thieves Beware