Freddystore Reviews

SCAM COMPANY PLEASE READ REFUND POLICY BEFORE PURCHASE

I bought a pair of faux leather trousers When received they did not look the same colour as on the website and the fit was not right When I started the refund the website said I was not entitled to it Having read the refund policy there are various levels of refunds and exchanges you are entitled depending on how much the clothes are discounted I do not see how you can refuse to refund exchange or even provide a store credit note on items you are selling online The fit is not always guaranteed and in this instance the product looked different I have emailed the company with no response They scam people in this way

Beware

Beware I ordered two pairs in the sale which was still a significant amount of money Neither pair fitted so went to return to discover that store credit was the only option I don t want another pair that doesn t fit I want my money back Consumer rights state that a full refund must be given even if it s in the sale if it doesn t fit What Freddy are doing is illegal and I ll be taking it further

DO NOT ORDER FROM THESE SCAMMERS

DO NOT ORDER FROM THESE SCAMMERS I cancelled the order I made before it arrived they ignored me item arrived and now of course they will not initiate a return or refund or anything I have to go to my credit card to get money back and I will never order from them again They will not respond to you

Online photos deceiving and poor service

Not only were the trousers cut absolutely nothing like the photos - super super baggy round the legs - I have also been waiting over 3 weeks for acknowledgement of the return and a refund Awful product for the money and awful service

I must have about 30 pairs of Freddie s

I must have about 30 pairs of Freddie s jeans all the other paraphernalia they sell Barely ever returned anything So when I got a faulty pair what a hullabaloo they caused me jumping through hoops to get an exchange Finally after making everything as difficult as possible I get the ok But a store credit Then I order some tops lying in my basket I didn t realise one was a medium I wanted large I emailed immediately then a further few times but they still sent the mistaken order No point trying to return as they want 7 to restock I ve lost faith with Freddy s I also read you can switch your points into one account I asked to do that Daisy who reply first always understands what your trying to do Then you get Desiree who is the epitome of how not to be if you work in customer services Your messages are not understood at all it seems like she s just interested in getting your back up ignoring all UK selling regulations on many counts Update Everything with Freddy s is all good again all well sorted issues

High quality

Really really nice stretch and comfortable trousers high quality description is exact

Stand out with these outstanding cobalt

Stand out with these outstanding cobalt blue Freddys

One pair is not enough

Oh dear lord help I am addicted it started with one pair now I have four So comfy and really give my bottom a nice shape Love them

What an amazing brand

What an amazing brand I have just bought 5 pairs from Freddy Store co uk rather than Freddy Clothing co uk and I must say I am well impressed used to be a big H C fan as they have really good equestrian trousers but these amazind jeans from leather denim and sports have them all and love them