Fredrickedwards Reviews

My husband got in touch with this

My husband got in touch with this company through face book Not knowing how things would turn out We are very unhappy with this company who advised us that we owed cancellation fees for 2 different claims which we did not authorise we paid the invoices as we were hassled with phone calls and emails every day Just stay away

Reports them to action Fraud UK

Today I reported Fredrick Edwards it s sister company Judges Demand and Lawton Hathaway to Action Fraud I would advise that anyone else who has fallen victim to their scam or who is experiencing harassment by use of aggressive practices as I was do the same as the reports are forwarded to the National fraud intelligence bureau and it can lead to the companies involved being investigated

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY Unless you want to get bills for a service they ve not provided I stupidly signed up to getting a tax refund without reading all the negative reviews first Many month s later I received an invoice for their services although I d not received anything from HMRC no refund no letters or emails to say I had anything coming back either Also Frederic Edwards weren t able to provide any proof I had anything coming back to me yet this company wanted their money which was soon doubled after a week for a late payment Complete bunch of conning w s

I strongly advise avoiding this at all

I strongly advise avoiding this at all costs Customer service agents who simply read off a script are unacceptable I am currently disputing the lack of communication regarding an invoice I recorded my second call because the first call was a complete disaster An automated system sends emails but the company has no method to confirm that they have been sent I have not received the email and specifically requested that the call handler stay on the line until I received it However he hung up just like the agent from the second call This level of service is simply not satisfactory I have been threatened with court action over an invoice I am yet to see I am writing to provide an update on my previous review I have located the invoices which were mistakenly sent to the wrong email address I wasted two hours sifting through an old spam-filled inbox to find them Additionally I want to highlight that I paid this company 240 in February 2023 This payment was for the case which instigated a cold call leading to this situation my information was used from their database to upsell This was supposedly to retrieve tax back from an amount I had originally received from HMRC I made it very clear to the caller that I did not believe the service was worth it yet he insisted I would like that call to be reviewed as I said no many times and relented to simply to end the conversation Ultimately I was charged 94 and now I am left dealing with the fallout of further charges due to communication being mishandled and sent to the wrong email address This situation is unacceptable and will happen to you if you use this service Further update Frederick Edward Ltd has rhe same companies house address as Fredrick Edward Associates - they are one of the same I have an email from you legal department reviewing my complaint I can see from your response that rhe media department has been trained to deflect deceive and pass blame just the same as the call handlers I ve recorded all calls The number provided was an invoice number along with my name This is the case number which is the same in all invoices FEA028252Further update The address on your website matches thenone registered with companies house and the one on my invoice The only variance is you are also trading under the name Frederick Edwards Associates However all contact information remains the same I would be more than willing to email a copy of the invoice and a screenshot of your website registered information

This is a scam and Frederick Edwards

This is a scam and Frederick Edwards should be shut down at once Thry claim to be able to get back overpayment in tax but charge and chase you extortionatly for their services they are crooks and villains avoid at all costs

Disgraceful

These people should never be anywhere near legal The tiny amount of positive reviews can only be from staff members as this lot are a complete disgrace They cold call you and promise everything deliver nothing then charge you hundreds in costs accompanied with threats The reviews tell you everything about this lot

Just received a demand today for 378

Just received a demand today for 378 Apparently for an instruction I am supposed to have gave for a tax refund which I have no knowledge of So phoned the number on letter and was then being asked for lots of personal data which was not prepared to give as thought it was a scam Then checked my email and phone records and can find no contact from Frederick Edward s Ltd other than letter received today If they are legitimate why is nearly every review so critical and negative that speaks volumes about the type of business they are I certainly won t be bullied into paying invoices for supposed services I have no knowledge of Jimmy Cunningham

WORST company ever

WORST company ever Lady called Lyn at the front desk is rude unhelpful abrupt and very patronising This company scams money out of people and refuse to help or answer specific questions They are vile please please DO NOT have anything to do with them They are demanding money from me when they received NO payout for me whatsoever they should be shut down Vile Update of review after response from the fraudulent frederick Edwards Absolute lies yet again I see you seem to be quite triggered judging from your response not just to me but to every other honest review from others you have scammed Is everyone else lying also The countless amount of complaints and negative reviews your company has had oh AND Lynn they MUST all be lying For anyone contemplating signing up to this cowboy firm you don t even have to look at their clients responses read THEIRS Very unprofessional and concerning for a company surely Rather than take on board clients points of views they want to argue and lie in their replies Instead of satisfying the urge to argue with members of the public on a public forum why not put that effort into responding appropriately when asked Goldman Knightly solicitors are the company who actually received the payout not yourselves so they have been paid accordingly They have been so professional and kind so I URGE everyone to use them and AVOID frederick Edwards at all costs