freenet FUNK App - Buche easy und g nstig deinen Wunschtarif
Based on authentic user experiences
Hee
6735 reviews
N/A
6 months ago
Worlds sh tt est Customer Service Award
They don t have any costumer service I wrote a email I didn t get any answer also on whatsapp they have costumer service which is not really working Since 1 week I m using unlimited internet for 0 99 but on my PayPal they are also getting 0 69 And I m trying to contact them I ve no idea how can get my money back
Shockque
6735 reviews
N/A
6 months ago
Absolutely horrible customer service
Internet speed is OK I recently had some issues due to some things I have overlooked and now I ve been trying to reach them for almost 24 hours through WhatsApp and email and i have not gotten any form of response They just left me in the dark and I contacted them during work hours They deserve an award for worse customer service ever in the whole world Internet is ok and it works as advertised but one should take note that customer service is virtually non-existant
SAMinhas
6735 reviews
N/A
6 months ago
CHAOS
Absolutely horrible customer service Never again I will recommend or want to use this carrier anymore Dreadful I asked to speak to a manager their direct response no i asked for a refund their response no No reason was given
RaNa iNaM
6735 reviews
N/A
6 months ago
My order for sim card got refused without a reason
I was Pay 10 Euro 0 99 Euro day I don t get any services I can t cancel It s a scam The chatbot does not understand what I want the K ndigung button does not work in the application I Just Pay everday for nothing
Toma
6735 reviews
N/A
6 months ago
Not good
I have more than 7 current contracts and since 5 years in germany I never faced a problem when I wanted to make a contract with any provider because I pay always on time and I am not listed in the SCHUFA UNTIL I discovered this company They simply refused my contract without mentioning any reason What an incompetence and impertinence from your part Unbelievable Just because of this disrespect I will write everyday negative review about you on the other review websites for at least 1 month
JAqui
6735 reviews
N/A
6 months ago
Support is awfull and they deactivate
Support is awfull and they deactivate my sim card after i payed for it And sayed its to late paid but paid is automatic and i can not get my number back Specialists better go other provider if you doesnt mean lose your number
Lola
6735 reviews
N/A
6 months ago
One of the worst customer service
One of the worst customer service I called them and they shouted at me Would never ever in my life I ll use freenet again
Huski So
6735 reviews
N/A
6 months ago
some of stupid staff
some of stupid staff they don t want to understand customers problem they just want to waste time and take money at the end of month
Selma Rahl
6735 reviews
N/A
6 months ago
This is unbelievable
This is unbelievable It oscilating between between network completely off and very slowly grinding network I am considering just to stop paying because the company is not delivering their service I remember this sort of service back in mid 1990s with a dialup connection since then it has never happened before It has been like that for almost one month
Toktam Booyezade
6735 reviews
N/A
6 months ago
STUPID
So effing stupid I complained about how long the process was taking to take my old number so to make up for it they gave me a FREE Waipu subscription for 1 month which I never activated and never asked for Now this Waipu is charging me They answered my problem with another problem How effing stupid