Freightclub Reviews

Absolutely disappointing

Our experience with FreightClub has been nothing short of frustrating and disappointing This summer we hired FreightClub to arrange shipping with ABF for a gun safe The quoted price was 1 252 16 which we paid upfront After the freight was picked up we were informed within 48 hours that FreightClub had severely misquoted the job and wanted to charge us an additional 4 891 77 to proceed Left with no choice we opted for the refund option and the freight was returned to our warehouse However the returned freight was damaged forcing us to arrange alternate shipping to our customer and refund them 250 for the damages FreightClub accepted our claim for the 250 damage reimbursement but to this day they have failed to pay Additionally we are still waiting for the original 1 252 16 refund they promised back in August Despite numerous follow-ups all we ve received are delays excuses and recently complete radio silence Their lack of accountability and professionalism has caused financial strain and wasted countless hours of our time We cannot recommend FreightClub and strongly advise others to look elsewhere for freight brokerage services

We ve worked with Freight Club for

We ve worked with Freight Club for nearly 6 years Rates are very competitive customer service is always helpful and if you re a business you ll have a direct contact within FC in case issues arise that need to be escalated