Freondoctor Reviews

Watch out for this company

Watch out for this company I had come out to service my fireplace and was advised by Mr Soto that all my controls etc needed replaced at a cost of 3000 00 Told him I wanted to get a second opinion which I did The other company came out and advised me I did not reset one of the controls and other than that everything else worked properly Charged a 189 00 service fee and the unit works as it is supposed to Mr Soto is not a very honest person

Do not use this business

The Freon Doctor may not be in business any longer I signed a contract with them in June 28 for a new HVAC and paid a deposit of 2750 To this day August 2024 the company has not installed the system or communicated with me None of their listed phones are working and they did not return emails I had to put in a court petition to recover my deposit I do not recommend this business to anyone Avoid them as they may take your money without completing the job

Unable to contact for return service

Agree with previous poster Also signed a yearly contract None of the phone numbers work Can t schedule return service Don t waste your money Look elsewhere Owner is also not afraid to share his political views with his customers Unprofessional to say the least

Totally ripped me off

Totally ripped me off Worst company ever Do not do business with them

Took our money and disappeared

They serviced our gas fireplace last year and we signed and paid for a three year maintenance agreement They are no longer answering their phones and appear to be out of business I have filed a complaint with BB and will proceed to take them to small claims court Do not use this business if they have robbed you please report it

Freon Doctor ripped my parents off by

Freon Doctor ripped my parents off by probably 20 000 they kept putting their trust in this horrible individual Soto had excuse after excuse for everything He deserves every bad thing that is coming his way

This company seeems to be a rip off

This company seeems to be a rip off company Sign 3 year contract last year and now cannot get a hold of them No answering of the phone or line busy Do not do business with these guys

No more lies

Having worked for Soto Jonas of Freon Doctor i can say it s good to hear he is no longer taking advantage of customers His whole operation was crooked He operated out of an abandoned sheet metal shop out in the woods at Jett s sheet metal shop 211 Newton Rd Fredericksburg Va yet his website says Lewiston Rd That is the address of his ex wife it is a family residence not a business location His parts inventory consisted of old trashed units there that he would pull parts off of and sell for new Even after his employees warned him of getting caught he would sell thermostats for many hundreds of dollars that costed 30 There is no real telling where he is right now And being he had many serious lawsuits against him he may have just dropped out of sight It was so disgusting going to a customers home and hearing him talk about coming from greece to the united states and all his hurdles and his love for the lord and how much he loves his dear wife who hasn t had a thing to do with him for a decade I hope he shows back up so he can account for all the money stole

Amazing service

Amazing service I would fully recommend Freon Doctor for all of your HVAC needs Soto and his team have always been there for myself as well as my friends Top of the line service Freon Doctor was top of the line from start to finish Very professional diagnostics to installation I will never use any other company in the Fredericksburg area