


Freshly Cosmetics® | Natural cosmetics | Join us -20%!
Based on authentic user experiences
Sai
6731 reviews
N/A
8 months ago
Bad customer service in London shop
Not as expected customer service in the shop Pushing me to buy something and really not caring about customers Really disappointed as the product isn t that bad I have the vitamin C serum and works fab The eye contour is disappointing too
Meera Sofat
6731 reviews
N/A
8 months ago
I bought the Hyaluronic Energy Body
I bought the Hyaluronic Energy Body Serum unfortunately it didnt work for me a total waste of money
Fedhiver
6731 reviews
N/A
8 months ago
Products don t work at all
Product don t work at all I tried the collagen bomb the hair treatment bound regenerating the hair growth drops blue bottle the anti dark spot pink bottle really had high hopes for that one and the vegan keratin spray Used consistently Neither of them have done anything for me I bought the expensive natural sunscreen and their packaging is so poor on the way to the airport the label had rubbed off and got rid of the weight couldn t prove it was less than 100mL so the security staff binned it It was almost new I told freshly about this and got completely ignored No response whatsoever Also they market as natural but all those products smell really strong of synthetic fragrances and I really think that s all they are Smellies A lot of money thrown out in the bin for these crooks
Lau
6731 reviews
N/A
8 months ago
What a nightmare
What a nightmare I made my order almost 2 weeks ago and no information on the shipping is provided I contacted them via the chat box available on their website last week they informed that there was a problem with the shipping and it should be sorted out within 1 2 days After 10 days still no news Please DO NOT buy from them it s a scam
Katerina Nikopoulou
6731 reviews
N/A
8 months ago
Not as expected
I have recently ordered a new product named F SolidPod Shampoo Shower Gel The product s smell is a little bit weird to me but on second thoughts I can see the subjective perspective The push method that they added is not working as it is not stable at all I finally had a refund that changed my overview about the Freshly Cosmetics staidness and professionalism
Laura Gualda
6731 reviews
N/A
8 months ago
I bought the combo gel shampoo for
I bought the combo gel shampoo for kids while I love the gel I have to say I m quite disappointed with the mild kiwi shampoo It s fairly difficult to wash off and leaves my daughter hair a greasy effect
Paula
6731 reviews
N/A
8 months ago
Best customer service in existence
Best customer service in existence I had to speak to their help team today cause I was charged in the wrong currency and the woman who helped me Marina M was incredibly fast and super nice helpful She canceled my order in a second and stayed with me until I managed to place it again in the right currency I wished every company did things this well Their products are also incredible so it s a win win D
Henry
6731 reviews
N/A
8 months ago
Great experience at London Freshly shop
I had a great experience in the London Freshly shop I have been twice now and the staff were really helpful and friendly especially this week when they helped me buy everything I needed to give as Christmas presents Thanks
Lea G
6731 reviews
N/A
8 months ago
Consistently positive
I ve been using their products for about 4 months Generally really love the products and salespeople are always helpful I ve used a variety of their products body scrub face wash foundation shampoo and all of them have been great The solid shampoo took so getting used to I don t think the shampoo pod makes any real practical sense but once fused with the base it solidifies the soap when it s getting thinner and makes it easier to use
Enry
6731 reviews
N/A
8 months ago
Golden radians body oil
Ho ordinato per la seconda volta Golden radians body oil che dire FANTASTICO lascia la pelle morbida e idratata senza ungere Consegna perfetta