Fridgefiltershop Reviews

No sign of the product after 3 weeks

No sign of the product after 3 weeks I have emailed several times with no reply The phone number rings out and then there s an automated message saying the mailbox is full I have lost 40 Do not use

Don t buy from this company

Do not buy from this company I bought a Fridge filter installed it and pipe popped out and flooded our kitchen Email was ignored so I called for advice and all I got was a load of abuse bought a filter from another company and had no problems

Poor Customer Service

I have been using this company for a couple of years with their subscription service and it s been pretty good But I have had a problem this time round and they are impossible to contact Phone mailboxes full and no answer no response to emails and I ve escalated to my manager response to messages on their chat Really disappointed and frustrated that they have gone this way Can no longer recommend them

Either a con or terrible customer service

Either this is a con or the worst possibly organised retailer in all time - the filters are shown in stock - there is no communication after the initial confirmation only a vague promise to send confirmation of dispatch Then nothing - phone lines not working email s ignored - they do respond to chat but only to lie that it s being processed and dispatched shortly Avoid this company

One star is too much avoid this company

One star is too much avoid this company at all costs You cannot communicate with them in any way they won t reply to emails or answer the phone You can t leave answerphone messages I m still waiting for my order to be delivered after six weeks

Awful Service - Avoid at all costs

I placed an order for a couple of fridge filters at the end of January and it s now mid-February Since my order I have heard absolutely nothing from FridgeFilterShop They took my money and vanished I ve tried every possible way to contact them Emails Ignored Live chat No response Phone Constantly goes to voicemail which is full I can only imagine how many other frustrated customers are trying to get through This level of customer service is simply unacceptable It feels like a complete scam I strongly advise anyone considering using FridgeFilterShop to look elsewhere Save yourself the hassle and potential loss of money I m incredibly disappointed and frustrated by this experience

One Star is too much

I cannot stress enough how awful this company is I bought a filter in January and have not received it They took my money and have not responded to any emails I ve sent I ve tried calling but the phone just rings and then a message says there is no-one available and you can t leave a message Live chat doesn t work I am appalled that a company can do this and get away with it I have used them in the past with no trouble

Shocking

Shocking Trustpilot you need negative star ratings for this bunch Put a six month order for replacement water filters They had the one I needed in stock but what turned up was nothing like it and came in a blank box It didn t fit and came apart while trying to fit This company is selling knock off filters and I ve had a ticket raised but that s it Avoid at all costs