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Fiona Russell
6731 reviews
N/A
6 months ago
Avoid at all costs
I have made the worst error by trusting this company to represent my best interests in my business utilities Gas Elec This company would of earned a handsome commission on 3 year contract for both The most uncaring unprofessional broker as they have just demonstrated Accepting Pozitive Energy setting updirect debit and collecting 3 payments without prior permission or taking the time to inform me Extremely poor aftercare customer service as this situation has dragged on since 8 11 21
Becky
6731 reviews
N/A
6 months ago
Absolutely awful service and admitted
Absolutely awful service and admitted that emails get filed without being read due to a technical issue their end Also said that the industry takes about 7 months to activate a new contract as standard which I know is rubbish We are not left paying out of contract rates for this period which will really impact our small business They are now ignoring emails all together Stay away from them
Sophie
6731 reviews
N/A
6 months ago
Absolutely disgusted by this company
Absolutely disgusted by this company who are very underhand and hide fee s in the small print of emails pressurise you into signing contracts as prices cannot be held overnight please do not use them they have crippled my business for three years
Jacqui Davis
6731 reviews
N/A
6 months ago
Update
Several emails telling me no Stripe DD had been set up or DD had definitely been cancelled Finally I believed them and paid the 293 61 I owed directly from my bank account and for which they sent me a receipt and lo and behold today that sum is taken via my credit card I have now paid twice and will have to spend ages getting it back if they do it quickly I will amend this review Update Quick response to my negative review from Senior Manager Money was returned to my account yesterday with apologies and offer of 20 compensation haven t checked that bit yet