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Based on authentic user experiences
Lorna
6737 reviews
N/A
5 months ago
Unfortunately unable to give a 0 star
Unfortunately unable to give a 0 star rating Totally disappointed with this company I bought a 500 experience at an auction in October 2021- I have been unable despite many phone calls and emails to make contact with this company to book said experience On speaking with other auction bidders they are having the same problem I am submitting claim to small claims court today for full refund due to them breaking terms of contract
Royal Standard
6737 reviews
N/A
5 months ago
Nothing to show for 2k outlay
Spent 2195 on two trips at a local fundraiser 5 weeks later and no sign of either trip Impossible to get hold of Do not respond to emails Smelling awfully like a scam Avoid like the plague
Lorna
6737 reviews
N/A
5 months ago
Avoid
So- after threatening company with legal action finally contact was made 4 course dinner did not include any drinks also had to pay service charge- 500 125 two glasses of wine two port Grand Prix which was purchased for my father and I - we made clear he is registered disabled and needed guaranteed chair in grandstand near toilets Paid extra 400 on top of initial 1500 to upgrade to what he needed because of his issues then had to pay an extra 200 on top of that to pay for taxis as parking was not arranged as promised due to a lack of information from the auction company When we arrived there were no lifts in grandstand dad had to walk up two flights of metal stairs to virtually the top row for his seat The toilets were only accessible by going down the stairs across the way We were told we would get buggy s to take us from car coach park to stand- nothing was organised Unfortunately it appears that there is a lack of training and understanding around disability and exactly what the experiences entailed The lack of response to emails and telephone calls in response to our concerns and eventually complaints sent to director as told to do by a staff member says it all As we are not the only people at the same auction to have the same experience- it appears that this is their customer dis service
Mr Davies
6737 reviews
N/A
5 months ago
Avoid - don t provide the goods
I bought a prize from these people at a fundraiser and paid over 2 000 for it Turns out they had no rights to sell it then they refused to pay me my money back Took them to court got judgement against them which they have now appealed because they didn t read the papers in time Been sent to a hearing with a date more than a year away Meanwhile they sit on my money and use every effort to avoid repaying it Despicable - avoid like the plague Crooks in my view
Kate hudson
6737 reviews
N/A
5 months ago
Avoid
Avoid paid for a campervan experience and 8 months on still cant book now been told the van was in for maintenance and now the van company is being sold really just want my money back rip off Oh and you cant get to speak to anyone on the phones either
Paul Galbraith
6737 reviews
N/A
5 months ago
Arguably the worst customer experience
Arguably the worst customer experience and service levels I have ever had with any company in my 48 years on this planet They only acknowledge or reply to 1 in maybe 5 or 6 emails They take your money then you never hear from them I have demanded a refund for the 700 I paid for an experience at a charity auction and which they have still not booked or provided me any details on oh and I paid the 700 in March Absolutely utterly awful Do not use these people they are crooks Will try and claim via a legal action
Lee Thomas
6737 reviews
N/A
5 months ago
They take your money but don t deliver the product
We purchased a safari package for 3000 through this company and 4 weeks prior to our trip to Zulu Nyala in South Africa this company emailed us to say that they would not be honouring the booking and would not be refunding the money and should claim it back through our credit card company All our flights had been booked Do NOT use this company as they kept our money for themselves They paid the charity 352 50 after a 52 50 credit card fee meaning CFA kept the amount of 2595 00 This is NOT a company anyone should be doing business with as they are unethical Please note the MD and major shareholder of CFA and Elisium Travel is same person Ian Wildbore
A C
6737 reviews
N/A
5 months ago
They folded
After a lot of frustration I have just learned that this company has declared bankruptcy and is now in receivership You may be able to make a section 75 claim with your bank Good luck
MO
6737 reviews
N/A
5 months ago
Charity Fundraising Auctions CFA Nottingham Limited
I believe people are getting this company mixed up with Charity Fundraising Auctions CFA Nottingham Limited fundraising auctions are a different company that have now shut down If you are here looking for CFA Nottingham they are a truly awful company who will take anyone s money without second thought They are not in administration as they would like people to believe check companies house As somebody commented before Ian Wildbore is also the owner director of Elisium Travel Experiences so beware
Mr Mackenzie
6737 reviews
N/A
5 months ago
Fraudsters that need Holding to Account
It looks as though many people are experiencing the same issues with this company i e paying for an auction item the item not being supplied with some bogus reason being given as to why and then the company simply ignoring you altogether and stealing your money or providing a further bogus reason as to why they can t repay Me and my Co have unfortunately had the same issue recently The director of this company Ian Wildbore needs to be held accountable Does anybody know a way of connecting through this website without sharing direct contact details ideally