Furbnow Reviews

Easy and efficient communication

Easy and efficient communication with full information provided and quick response to queries concerning the transaction and the associated project

Cavity wall issues

We had issues with the cavity wall insulation in our mid-80 s house We could ourselves find no firm willing to look into this Furbnow provided us with an array of specialist firms who providing detailed surveys Furbnow provided the experstise for us to fully understand the surveys and their sometime conflicting advice Without Furbnow we would not have arrived at the right solution for our circumstances Overall an excellent service

In a word confidence

The service was personal and friendly and helpful The home visit was thorough and the recommendations were easy to understand Overall Furbnow have given me the confidence to get on with refurbing my home

Really pleased with my recent

Really pleased with my recent experience with Furbnow Freddie spent about 3 hours going around my house and explaining what he was finding as he went along After the survey Adam walked me through their report on Zoom - turns out our walls are letting out most of our heat and our loft insulation is way below the recommended depth They ve suggested we tackle the loft and external wall insulation along with replacing old windows first so that in a few years when we have the budget we can get a heat pump Nice to have a clear plan instead of just guessing what to do The process so far has been thorough and educational - definitely worth the money if you re trying to figure out why your house is cold and what to actually do about it We are now making good progress with installers and hope to see the improvements installed soon

Great home assessment

After struggling to find anyone who could properly assess our grade two listed Victorian era home in Wales I was relieved and delighted to discover Furbnow Joanne conducted an incredibly thorough survey of our property - her attention to detail was remarkable She spent several hours examining every aspect of the house documenting everything meticulously Joanne s expertise helped us understand the specific challenges of improving energy efficiency in a period property and she identified issues we hadn t even considered She put me at ease and I felt able to ask all the questions I needed to and she explained everything in a way that was clear and made sense It s clear that Furbnow have a genuine commitment to getting things right They provided clear practical solutions tailored to our home s unique characteristics The detailed report we received gave us complete confidence in planning our next steps Thank you Furbnow and especially Joanne for making what seemed like an impossible task feel achievable I would absolutely recommend Furbnow to anyone looking to improve their period property

Clear and thorough

Furbnow have been excellent throughout the process so far with a clear plan and recommendations produced with full explanations We are now moving on to Stage 2 of the process with tenders by contractors and I have been confident to allow Furbnow to project manage and supervise the retrofit once suppliers are selected

Honest advice given and no fee taken

I signed up for a green home survey and report recommendations I had already had a previous survey and the options were pretty straightforward so Furbnow advised that I was best to to engage a supplier They refunded the fee and made a referral to a trusted supplier

Stepped in to help after a year of me trying by myself

I have been trying to retrofit my house by myself for about a year but at every turn I ve run into difficulties finding the right tradespeople and in getting good honest advice about what I should be doing to bring down my energy bills Furbnow helped cut through that sorting me out with cavity wall insulation and solar panels and hopefully soon a heat pump After a year of floundering around by myself it was a real relief to not have a hard sell but just a clear explanation of what would actually help retrofit the house - and then to have their help finding traders who could do the work

Very good all-round advice

I was looking for advice on my home energy efficiency and was not disappointed Staff was nice and really willing to help