G5e Reviews

Warning Don t spend any money Appalling service

I could write an essay about this company but won t Truly dreadful Appalling customer service up to and including its CEO Vlad who I appealed to and he eventually completely ignored Try to avoid the very unpleasant Anna in customer service - why she is in a service industry is beyond me They will not acknowledge anything you say You will be talking to a brick wall On the rare occasions that they deal with anything they will NOT compensate you properly even when they admit that there is an issue tell lies defend all the endless glitches that occur You ll waste energy tokens endless things won t work You will waste endless weeks trying to build up the things you need and have it all taken away it s a shame as Hidden Journey is a good game Do not repeat do not spend money on the game - much of it will go down the drain

This used to be such an enjoyable game Listen to the players

This used to be such an enjoyable game and now it s all about the mighty dollar I ve been a player of Hidden City Hidden Object Adventure since it s inception and witnessed the numerous changes that have really destroyed the enjoyment of playing In the past few months I ve had my game reset 4 times and even though I gave my progress stats I keep a log before I finish playing it never goes back to where it should be Another issue is the constant barrage of ads in a survey not that they ever listen to the players I suggested an icon for daily weekly specials and if players want to purchase then they can click on that themselves instead It s annoying when you re using hard earned timed boosters and your game disappears when g5 open a browser hoping you ll download the game just advertised They also send game invites on behalf of players which in my opinion is a breach of privacy Not fun getting abuse from a player who clearly states in their banner No Game Invites and me having to explain to them that I didn t send the invite blame g5 for that They are making the game more expensive by getting the players to use more of their resources tools etc by nuance muting of the colours making it very difficult to distinguish between objects moving the item list from the side to the bottom of screen therefore unable to view scene as a whole when using compass tool Mini-games such as Gemstone Vault cannot be accomplished now without using heaps of tools There are so many broken issues with this game now that should be fixed before introducing any new skills to the game The current Order s Chest lost horseshoes meaning club members were ripped off Gemstone Vault kicked players out of the game after the 3rd level and still numerous players whose Results board still show no progress I have spent hundreds if not thousands of dollars on this game I do have 2 accounts but no more I really don t know why g5 bother to send out surveys to the players when nothing we say or suggest is warranted for change The biggest message is If it ain t broke then don t try to fix it fix what s broken first I could go on and on about numerous other issues but it s like flogging a dead horse all they want is your money but hey if you have hundreds to throw away and get nothing but frustration in return then this is the game for you

The game that test all of your patience

So you play this game and you play it hard You spend a lot of money on it The programmers do not help you when you text them They always say oh get a screenshot or How many did you have when they steal your stuff that you ve earned in their game And then rarely very rarely give some of it back to you The programmers on this game don t care at all Especially if you spent money They ll find any way to make you spend more and that takes the fun out of their games Oh and the extra bonuses that you click on that are supposed to help you find things in their game don t work at all so you re wasting your time As for when does this happen For the past 5 years that I ve been playing my Kindle will stop working I ll ask them to reinstate my game Nope I have to start all over That s happened 3 maybe four times and as for giving money back yeah good luck They give you some sometimes but not all the time And you better have a very detailed record of it They take the fun out of all their games by doing this

The games are extremely difficult to figure out the stories

The games are extremely difficult to figure out exactly how to play it And they bombard you to spend money on gems or whatever to help you further your game play But why would you do that when you don t even know how to play their games completely Also if you make a comment on social media about their being thieves they will immediately block you If a company is honest and has great customer service why would they block you Stay away of this company It s not free Thankfully I have not spent any money nor will I EVER spend one penny with them They are fraudsters and thieves

I ll keep this brief because I have

I ll keep this brief because I have never actually purchased from this company the reason their advert placements on Youtube and Microsoft games always have the volume set at maximum I believe that this is potentially harmful particularly for those using headphones or earbuds It s not a particularly good selling strategy at least not for me

No customer service

I am not surprised with the reviews of customers using the g5 games My situation is a bit different Although I never made any purchases when prompted my issues were when I started getting to a higher level of the game it just stopped working I reloaded the game under a different profile and played for about a year getting into another high level Once again the game stopped working I requested technical help 6 months went by no change Numerous messages were exchanged for me to be patient and that they were working on the issue It was just lip service nothing more No more G5 games for me And I would strongly recommend that other users never buy anything from the G5 group Don t waste your money

This game takes over your computer and

This game takes over your computer and you cannot do anything I was unable to find where to quit the game and luckily I had a 2nd browser I could go to Ask HOW DO I CLOSE A GAME ON MY COMPUTER WHICH TOOK OVER MY COMPUTER THERE WAS NO PLACE TO EXIT AND IT IGNORED ME TRYING TO HIT THE SETTINGS ICON HORRIBLE GAME Have to give away all your personal information and join this blank to leave a review I will be blocking anything that comes to me

STAY AWAY FROM G5 GAMES

I had been playing a few G5 games for about a year and suddenly they started telling me I have no internet access which was absolutely ridiculous Then they started locking up my computer and affecting other programs Way too many emails with their customer service department has led me to the conclusion they have no idea what they are doing

Don t hope to get anything resolved

I have been in contact with this group for over a week on a purchase that did not go thru There has been copious message from me to no avail The company just changes the complaint number and instructs me to do what I have already done I have tried to find out what they want to offer instead of my refund but they just give vague answers I want resolution