Galaxy Blinds St Helens - Made to Measure Window Blinds!
Based on authentic user experiences
Geoff Beswick
6737 reviews
N/A
8 months ago
Atrocious
If you really want to pay top dollar for an abysmal service then look no further Personally I can find nothing to commend this ramshackle outfit whatsoever But that is only my opinion You may have a different experience
Patricia Johnston
6737 reviews
N/A
8 months ago
DO NOT USE THIS COMPANY DISGRACEFUL
I had a venetian door blind fitted less than two weeks ago and I wasn t happy with the fitting as when I raised the blind I had 6ft of excess cord trailing on my floor I rang and asked for the fitter to come back out to have a look at it Apart from being spoken to in disgraceful shocking manner the guy who answered the phone started shouting at me There was no way he was going to send him out he said when you raise the blind you will have all this excess cord you will have tie it up I said what over 6 foot of it I explained I have had Venetian door blinds before and this has never happened The guy replied and how many years ago was that I said not that long and anyway I want him to come and have a look he was shouting and slammed the phone down on me Disgraceful customer service he should be ashamed of himself I rang back and a very pleasant young lady answered the phone she just repeated what he had said So beware there is NO AFTER SALES SERVICE with this company They are happy to take your money and then that s it I told her I was going to put this review on the website so I suggest this man reads it calms down and realises he can t treat or speak to customers like that I must add I waited over 6 weeks for one blind and the quality of the blind isn t that good either I have had better By the way I wouldn t give it one star
Kaine Lidster
6737 reviews
N/A
8 months ago
Rubbish company
I would not use this company they left a massive mess in my house fitted a broken blind and the staff are rude
Raisibe
6737 reviews
N/A
8 months ago
Disrespectful behavior
I am extremely disappointed and upset with this Galaxyblinds company i had an 08 30 appointment for installation with them at about 08 40 a guy calls me saying he is stuck in traffic but he is on the way I said i will accommodate them and wait for them they got here at about 09 23 at 09 55 i told them i am going into a meeting from 10 00 to 10 30 then i will be with them after at 10 20 the guy start opening my bedroom saying he wants to go he has another appointment and cant wait for my meeting to finish i was in a meeting I couldn t respond to him he close my door and started opening my bedrooms and searching all around my house for the gate remote until he found it and off they went while i was still in the meeting Leaving my house door open and my gate open Who gives a man a right to open my bedroom and go around searching my house I DONT KNOW THIS MAN I AM SEEING HIM 1ST TIME THE NERVE TO GET IN MY BEDROOMS What if criminals came in my house while my gate was left open and my house door Dont use this company south africa
johan vickers
6737 reviews
N/A
8 months ago
absolutely awful used them for several
absolutely awful used them for several houses last 2 appointment where a disaster i asked for a call 30 minutes before they where due both times they didn t bother to call until they where there then refused to wait rang the office to get shouted at by a guy called dennis DO NOT USE
Hannah Quinn
6737 reviews
N/A
8 months ago
Very disappointed in blinds as not the
Very disappointed in blinds as not the correct colour Unprofessional and aggressive manner from owner Matthew Would not recommend After spending over 2000 looking for matching blinds didn t seem a lot to ask for
Gillian
6737 reviews
N/A
8 months ago
Please be aware of this man and his
Please be aware of this man and his company Galaxy Window blinds Shutters We ordered shutters and blinds in July 2024 Matthew came out measured and said he could deliver on the shutters in 8 - 10 weeks We thought this was great as everyone else we got out was 10 - 12 weeks It s now 18 weeks down the line and all we have is 4 blinds Matthew has 2475 of our money and is now ignoring us completely We are now going to have to start fighting to get our money back if he continues to ignore us We thought this was a reliable trustworthy company DO NOT USE
D Johnson
6737 reviews
N/A
8 months ago
Excellent service with exact fitting
Excellent service with exact fitting for the drop down blinds and the velux black out curtains Had a minor issue with the hooks after a few months and the whole set was replaced free of charge Would recommend as very cost effective and professional service
CustomerDavid Pugh
6737 reviews
N/A
8 months ago
Had a vertical blind fitted today
Had a vertical blind fitted today Very pleased with everything from start to finish No hassle just a good job from start to finish Good quality reasonably priced Thankyou to all who was involved in our blinds Kath Dave Burtonwood
Elaine Smart
6737 reviews
N/A
8 months ago
Once again excellent customer service
Once again excellent customer service from a lovely lady who made all arrangements from start to finish Mum is so pleased with the quality and fit off all the blinds well worth the wait especially in these covid-19 times don t be put off by the time scale as you will be pleased with the results Well done ste and team