Galeria Reviews

DONT ORDER HERE ONLINE - Screws up your address awful customer support

Edit NEVER ORDER HERE Thank you for your reply that does not help me You have again screwed up the order by somehow changing the address we put in Never in my life have I ever been so unsatisfied with ordering online What is wrong with your company Sorry but you need to be closed I cant believe you get government money Your inability to properly keep the address is a pathetic failure of your entire team You can t possible be serious This is beyond my lowest expectations How can you screw up an address again and again You ruined our online shopping experience beyond measure Now we have no idea if the products will ever arrive And might even lose our money thank you Awesome Also might have to order again elsewhere I dont know what else to say I can not even believe my eyes when I see the wrong address again but the initial email had the right address I m just beyond words at this STUPIDITY and INABILITY My old review still slightly less annoyed Ohhhh my goooood we put the wrong address and since they seem to use a software system from 1950 they can not cancel it and now we have to hope the order is rejected this is soooo stupid your software and customer support is awful please fix it but honestly i will never ever order here again instead of amazon it makes my life so much worse in amazon its one click to cancel the order and here i have to send emails and call multiple times since the order doesnt arrive in their system please just give up trying to compete and file for bankcruptcy thank you and ultimately they can neither change the address nor cancel the order jesus christ

They sell same article that other

They sell same article that other seller sells but with very high price And If you want to change something they deny to change it giving a reason Very bad

On 22 4 2022 I sent my husband to

On 22 4 2022 I sent my husband to collect my Bestellung 73879520 in Galeria DEZ Regensburg They asked him to pay 99 euros for 12 items but then gave him a sealed box with just 1 item out of those 12 which was for 4 euros So he bought an item for 4 euros for 99 euros They didn t check in the box whether they sold him what he paid for I found out at home that the box they gave him was in fact empty I wonder how we can get our money back or get the other items This isn t the first time in the past I send my husband to use my special birthday coupon from Galeria in the same shop DEZ and they refused to recognize it though it was valid for their stone shop too not just online how they claimed It was written on that but they refused to even read it I thought Galeria is a serious vendor but die Personell in DEZ are the least professional people I have ever got in contact with while shopping

I received an order from Galeria that I never ordered and they filed a court case I not only paid for the product and sent the package back

I received an order from Galeria that I ve never ordered and the package was not even under my name - and I sent the package back but Galeria sent me a bill and filed this case in court and Paigo processed it already which had affected my credit scores I had to send the package and had to pay for the product fee as well as the processing fee Funny thing is the bill is not even under my name and they filed this case because the last name was the same I contacted Galeria and they only replied saying I have to contact Paigo and Paigo never replied to me back And they f affected my credit scores There is no customer service here I ve tried to talk to service agents for months and every time i had to explain from the first and they do not seem to understand what i was going through I think i have all the evidence and will probably sue the company for the racism case as they pushed my case to the court only because the person who ordered the package had the same last name

The service is very very bad

The service is very very bad I cannot imagine in Germany there is still this kind of service I ordered online an armband and it never came Now they asked me to pay came also with Mahnung The funny thing is I chose to pickup and pay in person The second time it came to pick up and paid Then cam the Inkasso asked me to pay again They called to ask me to come to the shop and show them their bills What a silly service They cannot even think logically

I ordered a bulova wrist watch which

I ordered a bulova wrist watch which was on discount at 50 I have just received it and of course it is not working And it seems to have been used since there is no protecting folio attached which gives you the brand new feeling Obviously somebody else bought this item before and sent it back when he or she realized it was not working Now I send it back too and definitely no more online buying from galeria I really do not understand why they do it and pollute the world with unnecessarily transportation In short I do not recommend galeria de

Never using Galeria again

Never using Galeria again Half of my packages were damaged They package glass in paper obviously it then arrives completely broken To return they say I have to transport their stuff to DHL post although it s super heavy and big packages Worst service ever

I ordered on 18 12

I ordered on 18 12 after five days no delivery information asked customer service today said the order was cancelled due to system issue and can t inform me because it s holiday time but it s supposed to be sent before X mas and holiday time begins officially tomorrow If I didn t ask today when I will receive the information that my order was cancelled It was not nice at all

Dont respect clients

My order was made 5 months ago it did not arrive to me for some reason And returned to them I did sent email to ask for my money back They told me that they received packedge back and will sent refund soon Passed 2 weeks - nothing Did sent email again The told me that they did not receive the parcel I m like oke why you sad that you did They told that will investigade In some time again the told me that parcel is in theyre possesion There will be refund And again nothing Opened case with Mastercard And again they refuse to make refund because parcel is not received by them And in 2 days after I received last refuse I see and Email That I will be refunded because items have arraved to them And again no money no answer This company is terriblel