Gall Reviews

Even 1 star is too much

Even 1 star is too muchThe delivery service is frequently NOT delivering at the promised time and the only inform you at the last minuteHave this happening multiple timesWould be good to have a reliable delivery service as I Lso need to ensure to be at home and will not get compensated for that time

Hate it

Even 1 star to mutch i wanted to buy alcohol free beer in the Netherlands you don t need an ID for thar but they did not give me Are they making the groundrules or not Really hate it

Delivery service is very bad

Do not expect that your order delivery with a present be on time even you pay extra money to make a delivery from to o clock They just can skip it for the next day without any sorry and asking you the other time option for delivery Delivery can not be to the neighbours so it makes it even more complicated You can not reach the delivery service on a phone either the line was not available 23 min even you can call them strict from 10 to 4p m I cancelled my order because the birthday present for my friend was not actual for the next day Very upset and never again

Where s my booze

My order placed on Sunday still hasn t arrived despite waiting in for 2 days it was meant as Christmas gifts but that s not going to happen now And I reckon it would be easier to get in direct contact with Volodymyr Selenskyy than with Gall Gall none of their contact avenues are working today Very disappointed

I have been a customer for nearly 20

I have been a customer for nearly 20 years but that loyalty ends today I am honestly not surprised to see all the negative comments Please allow me to echo them so that you don t make the mistake of buying from this company The descriptions on the website are not accurate so what you think you re paying for is not what you actually receive I wouldn t be surprised if they re putting fake labels on bottles and passing them off as genuine The service in the store is usually nice but I encountered a lady in Den Haag called Tamara and thanks to her I ll never step foot inside any Gall store ever again Beware of this company It s been around for years and I suppose it s been deceiving customers for just as long as it s existed The same items can almost always be found cheaper elsewhere Don t spend money at Gall

Experience is of unhelpful and rude

Experience is of unhelpful and rude staff at Gall Gall Overtoom I wanted to buy a special bottle of whiskey 80-100 as a gift The shop had had a delivery but the sales assistant Man refused to move the items in front of the whiskey section and said it is impossible at the moment It wasn t impossible and could have been done I explained what I wanted and that they would look a sale and he said that s okay

Very disappointing and honestly not with modern times

One star is too many It is not possible on their order form on line to order from the USA and have it delivered in Holland Very annoying after spending a lot of time picking wines

I place na order last week on

I place na order last week on website says next day delivery went to the store like 300 times because i receive an email that my order will be there After few days of waiting still not there I order 300euro bottle and they cant manage to deliver properly 1 bottle never gonna order anything from them My first and last order

Their delivery always go wrong with PostNL

If you order less than a full crate of wine i e 6 bottles or several loose bottles they will ship it with PostNL And my experience is that this always goes wrong either shipment will be delayed and never arrive or your package will be destroyed If Gall would simply use the regular courier for all packages and NOT PostNL I believe this problem would not happen