Gallerix Reviews

Terrible still waiting for my order

Terrible still waiting for my order after 2 weeks tracking does not show any updates really disappointed as needed them as a gift have emailed there support team and currently waiting for a response

3-6 days more like 3-6 months shipping

Reading these reviews it seems like these guys have a big thing of time management I ordered something on 14th December with the promise of 3-6 day shipping perfect just in time for Christmas you d think I still haven t received my item Which is even more annoying as their standard shipping is 7 Robbing So that s brilliant I have messaged the company THREE times with no response brilliant customer service But strangely all of their reviews on their website are good 4 8 stars out of 5 Hm and who was rating this exactly the owner and his mom Total flake I will NOT be purchasing from them ever again I will be making a claim with my bank against them as their customer service team must be in the same place as my parcel NOWHERE TO BE SEEM

Very bad quality

Very bad quality The poster looked different from the photo in the online shop you could see every pixel Customer support just said it looks normal to her

Seems most of the images they are

Seems most of the images they are selling are AI generated and advertised as such Really irresponsible

They don t understand what delivery time means

Was convinced to order from Gallerix due to the advertised 3 to 6 days shipping on their site to the UK Unfortunately this is absolutely not true as they fail to notify you that there are 3 days of processing prior to shipping All in all fedex are scheduled to deliver on the 10th day I m now unable to gift this for xmas as planned as it did not arrive in the advertised time Customer support were no help either just stating that there is in-fact delivery of 6 days - wait for it - after the 3 days of processing Guys if I order and it takes 10 days to get to me it s 10 days shipping You are false advertising What planet are these guys on Looks like many others have had issues with shipping too Avoid

Promised a refund and never gave me one

UPDATE I ordered from these guys on 14th December with 3-6 day shipping Item never came I had contact company multiple times with no success UNTIL I wrote a trust pilot review then they suddenly were happy to help Lol Loool as if I couldn t think this company could get any worse The company promised they d issued a refund to me on 26 12 2023 I didn t receive the parcel until the 3rd January 2024 Yup I ordered it on 14th December I had not received a refund so messaged them yesterday to see what s going on Thank you for your email Upon checking your package has been successfully delivered to you So we cannot issue a refund if the package has already been received so they LIED on the 26th Dec saying they d refund me as they would have only got the information of the parcel being delivered NINE DAYS AFTER I actually can not believe how terrible this company is

After 1 month still no posters and no one responding

We ordered 3 posters for almost 100eur 1 month ago and have not heard anything anymore The phone number goes directly to an answering machine Emails they don t respond and after insisting they are sending an email saying that they need the address So they send you a link to pay something for the adress Let s see what happens

Gallerix will make it difficult for you to return items

Gallerix will make it difficult for you to return items If you want to return something you just have to fill in a return form on their website which conveniently isn t there You can write to their customer support but returning items isn t a priority for them so don t expect much