Gamemat Reviews

Got neither product nor response

Got neither product nor response Only a confirmation that my order was received Couldn t even cancel the order

Long long waiting time Bad customer experience

The shop seems totally unqualified to send my package The website states it was shipped the tracking number states nothing was handed over to the carrier GLS The support promised me that the product will be shipped in the next few days but nothing happened after one week after the contact Still waiting This is a horrible experience Not recommended

Awful pre-order experience

I pre-ordered a product in February 2024 which was due to be shipped by the end of March 2024 Due to circumstances outside of Gamemat s control the pre-order date slipped to June and then once again to July I m tolerant of these situations however the one star rating is a response to Gamemat s communication - which was has been consistently either poor or non-existent The latest update per their Facebook page is that products will be shipped and customers will receive the tracking information by 22nd July at the latest it s now the 26th July and I ve received no tracking information and they ve ignored my attempts at communication

Got the wrong order

Got the wrong order just awful customer service nothing just a flat out dissapointment that s 100 Euros down the drain avoid these people

Great Products

Quick shipping and great quality terrain

Exceptional customer service

I got a mat and folding table two years ago for Christmas Unfortunately Santa picked not the mat I wanted Unrelated to that a phase in which I barely played Warhammer at all took place in my life Now after two years I am back in the hobby and I contacted the customer service to ask if I could still get a replacement for my old mat They told me it is no problem and I just had to pay 5 for shipping after sending my old mat back to them Amazing I am very thankful to the company The products themselves are of very good quality and I have nothing to complain about them Though they haven t seen much use in my hobby life yet I have just the tiniest critique the mat is overhanging the round corners of the folding table just a little bit But that is not a big problem at all Awesome company Check them out

Stunning Gamemats

This mat arrived faster from another country then a letter did with our national post service Somebody should be ashamed and it is not Gamemat

High quality product friendly service

High quality mat purchased for WH40K Kill Team to add a bit of spice to the battlefield certainly better than just playing on the kitchen table The mat itself is really decent durable and with crisp images on it It s like mousemat material It took a while to arrive a couple of weeks but then I was expecting this since it was being shipped from mainland Europe Fairly priced too Happy customer