


Based on authentic user experiences
Stephen Maull
6730 reviews
N/A
11 months ago
Do not i repeat do not buy directly
Do not i repeat do not buy directly from them great game mats and tables but they can not fur-fill a order to save there lives constant promises to dispatch and then never does a weeks wages sunk in to them for ages so glad i paid buy paypal avoid avoid avoid buying from then direct
Customer
6730 reviews
N/A
11 months ago
Gamemat eu in a nutshell
Gamemat eu in a nutshell Happy to take your money but when there is an issue with your order missing item of high value they will ignore you I recommend that people avoid this site if you don t want to risk losing large sums of money
Mattis
6730 reviews
N/A
11 months ago
Got neither product nor response
Got neither product nor response Only a confirmation that my order was received Couldn t even cancel the order
O VA
6730 reviews
N/A
11 months ago
Long long waiting time Bad customer experience
The shop seems totally unqualified to send my package The website states it was shipped the tracking number states nothing was handed over to the carrier GLS The support promised me that the product will be shipped in the next few days but nothing happened after one week after the contact Still waiting This is a horrible experience Not recommended
Adam
6730 reviews
N/A
11 months ago
Awful pre-order experience
I pre-ordered a product in February 2024 which was due to be shipped by the end of March 2024 Due to circumstances outside of Gamemat s control the pre-order date slipped to June and then once again to July I m tolerant of these situations however the one star rating is a response to Gamemat s communication - which was has been consistently either poor or non-existent The latest update per their Facebook page is that products will be shipped and customers will receive the tracking information by 22nd July at the latest it s now the 26th July and I ve received no tracking information and they ve ignored my attempts at communication
Robin Patrice Ekdahl
6730 reviews
N/A
11 months ago
Got the wrong order
Got the wrong order just awful customer service nothing just a flat out dissapointment that s 100 Euros down the drain avoid these people
Will
6730 reviews
N/A
11 months ago
Great Products
Quick shipping and great quality terrain
Maximilian Dankert
6730 reviews
N/A
11 months ago
Exceptional customer service
I got a mat and folding table two years ago for Christmas Unfortunately Santa picked not the mat I wanted Unrelated to that a phase in which I barely played Warhammer at all took place in my life Now after two years I am back in the hobby and I contacted the customer service to ask if I could still get a replacement for my old mat They told me it is no problem and I just had to pay 5 for shipping after sending my old mat back to them Amazing I am very thankful to the company The products themselves are of very good quality and I have nothing to complain about them Though they haven t seen much use in my hobby life yet I have just the tiniest critique the mat is overhanging the round corners of the folding table just a little bit But that is not a big problem at all Awesome company Check them out
Surtufs
6730 reviews
N/A
11 months ago
Stunning Gamemats
This mat arrived faster from another country then a letter did with our national post service Somebody should be ashamed and it is not Gamemat
Richard Swan
6730 reviews
N/A
11 months ago
High quality product friendly service
High quality mat purchased for WH40K Kill Team to add a bit of spice to the battlefield certainly better than just playing on the kitchen table The mat itself is really decent durable and with crisp images on it It s like mousemat material It took a while to arrive a couple of weeks but then I was expecting this since it was being shipped from mainland Europe Fairly priced too Happy customer