Gamma Reviews

This company hacked my debit card

This company hacked my debit card and took several payments including one of 214 I had never heard of them

Thought this would be a great app but

Thought this would be a great app but sadly the connection issues in the UK are unresolved making it unusable certainly on the go CS do respond but don t offer any non tech solution to the issues not our fault UK ISP issues so I am taking my 16 elsewhere - shame it had great potential

Customer Service is horrendous

App is nice - Customer Service is horrendous - 4 different people responding to my issue They over-communicate and have convoluted ways of explaining how to fix a problem which doesn t actually work Still haven t resolved my issue and they refuse to just get on the phone and troubleshoot

I ve been reaching out to Gamma support

I ve been reaching out to Gamma support about some errors on their platform but the customer service has been extremely disappointing They initially said they d get back to me shortly but it s been over two weeks since I sent my first email and I ve had no resolution While I enjoy using the app for presentations the lack of reliable support makes it impossible to continue It s clear they don t prioritize their users so I m moving on to explore other platforms for hosting my presentations

Refusal to Honor EU Consumer Rights Legal Action to Follow

I am deeply disappointed with this company s blatant disregard for EU and German consumer protection laws As a consumer residing in Germany I exercised my legal right to cancel a subscription and requested a full refund within the 14-day withdrawal period as explicitly granted under Directive 2011 83 EU and the German Civil Code BGB However my request has been unjustly denied and the company s response demonstrates a complete non-compliance with these legal obligations I subscribed using a German account falling under German jurisdiction within the European Union and paid using a German-issued payment card Despite this the company has denied my right to a refund by claiming internal policies that are incompatible with EU and German law This is not only unacceptable but constitutes a serious violation of my consumer rights as stipulated under 355 and 356 of the German Civil Code and EU Directive 2011 83 EU As a result of this illegal refusal I will now proceed with the following actions Filing a formal complaint via the European Commission s Online Dispute Resolution ODR platform I will submit a detailed complaint to the ODR platform which will initiate an investigation into the company s practices If confirmed to be in violation of EU law your company could face substantial legal and financial penalties including fines and mandatory policy revisions Pursuing legal action in Germany I will engage my German legal insurance attorney to file a lawsuit against your company for financial damages emotional distress and inconvenience caused by your refusal to comply with my legal rights Additionally I will request the court to compel your company to align its internal policies with EU and German consumer protection laws Publicizing this matter I reserve the right to share my experience with consumer advocacy groups and online platforms to alert other consumers about your company s non-compliant practices This will inevitably tarnish your reputation and credibility within the EU market It is essential to reiterate that EU consumer protection laws take precedence over any internal company policy Under EU law consumers have the unconditional right to withdraw from online contracts within 14 days of purchase without the need to provide justification Refusal to comply with this law is a direct violation and undermines the trust consumers place in your company I demand immediate action I expect a formal response confirming the cancellation of my subscription and the issuance of a full refund within 5 business days Failure to do so will leave me no choice but to escalate this matter further as described above Your non-compliance not only violates the law but also damages your company s reputation I strongly advise you to review your practices and resolve this issue promptly Thank you for your attention I look forward to your swift resolution

Don t get fooled by the pretty interface

App is nice - but don t get fooled Bad customer service Server is not always working Features they said they would fix in Q2 last year still have not been fixed for Q1 2025 Definitely do not recommend I need to transfer my presentation to another service now and re-do it Waste of time

Not EU compliant

Not EU compliantNo customer serviceJust a fake

Best AI tool for making Presentation Slides

I just loved it I loved the journey with this tool The AI works really good and there are a ton of options for tweaking I just completed my first presentation with Gamma and my Professor was super impressed with it My respect goes to all the developers and employees who have worked on this project I don t have enough fund to support them but whenever I ll get the opportunity I ll try my best to support them so that they can keep up the good work And yes I think I ll not be using powerpoint or libre office impress very often like before