Gaomon Reviews

Support friendly and quick

My Gaomon didn t worked properly on my phone I asked for help at the support team and they gave me the solution at my problem in no time and all I had to do was also easy and quick

Just Go For Gaomon Blindly Product as well as After Service Is best Personal Experience

First Of All The Agent That i got for my case Was soo awesome in every way whether that is behaviour or to guide me to solve the problemSo Soooo Polite and humbleCiyea Zhang Guided Me Soo Well and All thanks to Ciyea that my problem got sort out Warrenty claim Process Was so genuine and easy that i never thought of I also got the refund and also the new tablet just by paying the difference Awesome Policies All that i did is that i created a ticket on their site service gaomon net and they contacted within 3-4 hours and then continued to rapidly reply my mails and i also sent a video of the defect and magic happened I got a new tablet So Awesome The new product is so awesomeAll Thanks To Gaomon and their team for helping the customers Just Continue your services like this and soon Gaomon will be a giant company Lot s of Best wishes from me and IndiaOnce again Thanks To Ciyea Zhang and Their Team

Support is very kind and helpfull

The product came quite fast delivered Sadly my pen was brocken when I first unpacked it so I reached out to the customer support The support was very fast and kind to help me further They also let me know some solutions and how to make sure if the pen is brocken After that I managed to get a replacement for the pen with the help of the support No issues with the support at all and very kind Can t say it often enough Simple issue simple solution Appreciate this brand for the nice support

I was having technical difficulties

I was having technical difficulties setting up my new Gaomon pen Tablet works great but I was doing something wrong getting the driver installed I submitted a support ticket at gaomon net and got fast and very clear direction on how to fix the problem It was great to have a live person available and very responsive Everything works great now

Excellent customer service when solving

Excellent customer service when solving a technical problem Ciyea Zhang had an amazing performance really a professional worker

IGaomon PD1220

I ve bought Gaomon PD1220 and I simply love it I ve had a problem with a cable and asked help to the assistance team the girl who ve helped me is kind and sweet and despite being on vacation she s always answered me quickly till the solution I highly recommend it

Amazing Customer Service

I bought a refurb tablet and it s really nice for a great price I couldn t find anything that showed it was refurbished at all aside from the cleaning cloth being missing but I didn t mind that I had some problems setting it up at first it s a bit complicated but if you follow the instructions closely you should be fine so I shot out an email and got a reply really quickly that fixed the problem

UR EMPLOYEE CIYEA IS AWESOME

UR EMPLOYEE CIYEA IS AWESOME SUPER NICE

Their support

Gaomon is a great graphics tablet company everything came to me very quickly and the tablet seems very convenient and comfortable to me My pen broke but I found a piece of paper in the zip bag that was in the tablet box where it was written about their support I wrote to that mail A very nice person helped me for a long time This person said that the pen could no longer be repaired so he she applied for a replacement pen After a couple of days the pen arrived and everything works I really liked the way this person served me But there is only one small minus It s that they don t work on weekends