


Based on authentic user experiences
Paul Williams
6737 reviews
N/A
4 months ago
Dangerous Driving
This companies driver overtook me on a dual carriageway and tried to pull in before he was fully past me He forced me to violently swerve onto the hard shoulder and grass before thankfully he pulled out of the manovere Once I recovered control I sounded my horn I have complained to his company with the hope of an apology and perhaps news of the driver undertaking some retraining Sadly no response Clearly if they consider this action to be acceptable I would have nothing to do with them as safety is clearly not a priority
Steven Robinson
6737 reviews
N/A
4 months ago
Gap Group welfare without care
Gap Group welfare divi just left a portable loo on my front drive simultaneously blocking where I park and stopping safe access opening of the placed container we have on our drive while we have build works going on at the back Gap were well over a week late in the delivery possibly two and didn t speak with the builder to find out about siting position which needed to be at the side or back of the property using access we have from the adjacent road My daughter called me immediately they put it on the front drive I was at my work in a meeting and the builders were not due on site today pm having completed todays tasks by midday Gap delivery driver would not or did not contact the builder who hired the loo nor did they wait until my daughter could pass my instructions which was simply that it cannot be left on the front drive it has to be in the side garden or back garden Now the builders have to find personnel to travel 30 miles back here to manually lift and shift it today somehow Aside of parking space required I also want access to open the container with door safely swing around for build items to go in today which I have done by shuffling the loo further into the drive so I could open the container door to it safe opening position properly My view is simply that if you want to care about your customers then choose someone other than Gap Group to service you This loo was very late delivered and put in an incorrect place without apparently giving a care for the contractor that hired them nor for the wishes of the owner of the property they left it at
Joe
6737 reviews
N/A
4 months ago
Took 6 weeks to get a quote that was
Took 6 weeks to get a quote that was 50 more than anyone else Possibly one of the worst companies that anyone can deal with
Toni-Marie Few
6737 reviews
N/A
4 months ago
Inappropriate sexual behaviour in the workplace
Update Gap haven t taken any steps to address the behaviour Instead they have focused their efforts into an AUDIT for the sake of their equipment I have since received admittance from both of the parties to the behaviour One of them works in the Northampton Depot the other in Milton Keynes GAPs priority has been with its merchandise rather than its employees and customers at a time like this Both employees continue to work with them and the sexual behaviour continues among the offices A member of staff working for GAP has played a vital role in the breakdown of another employees relationship by behaving sexually both in and out of the work place aswell as sending provocative photos This has been reported and proof has been provided However I feel I have been shown a total lack of morale in terms of ignorance to the matter at hand leading to this review I do hope that the company is able to squash this behaviour before it causes further damage Furthermore an unknown profile belonging to a middle-aged man began to harass a member of the broken couple Despite being fully aware that this person is a vulnerable person His public comment included accusations of a very malicious nature in relation to a piece of gaps equipment Edit Gap have been in contact Evidence has been provided awaiting response
MR NEIL NEWMAN
6737 reviews
N/A
4 months ago
Not even worth one star ordered kit to
Not even worth one star ordered kit to be delivered between 8 and 10am but after chasing at 11am we re told an hour late due to traffic hour ha passed and rang again told another half hour 2hours later got a call from the driver and told he s having break were the next drop and can you come and find me as lost actually turned up at 440pm 6 Hours late then when finally here told us that there was no intention of delivering this morning as had too much on a phone call and the truth would have been better so I think customer service needs to improve drastically
Tom Wicks
6737 reviews
N/A
4 months ago
W8 GAP lorry driver nearly killed me
W8 GAP lorry driver nearly killed me whilst overtaking into oncoming traffic
Roy
6737 reviews
N/A
4 months ago
Terrible company to work for
Terrible company to work for was employed as a yardman they made me drive a class 2 delivering heavy plant excavators and dumpers with no training when I complained to hr they said company reserves the right to change my duties do the job or your sacked
customer
6737 reviews
N/A
4 months ago
CHARGED FOR DAMAGE That was on the
CHARGED FOR DAMAGE That was on the machine when it was delivered we had the photos sent from delivery to prove it was already damaged now they are trying to charge us and we have the proof they are charging customers for previous damage what a scam
Lee Tayler
6737 reviews
N/A
4 months ago
Shocking company they always say they
Shocking company they always say they put their staff first but they don t all their general managers are back stabbers very toxic company to work for their values mean nothing
David Smith
6737 reviews
N/A
4 months ago
Battered equipment
Battered equipment staff are nice but are quite open in saying they are looking for other jobs Actually turned up in time but safety stickers are missing no big deal but client is strict Ram guards missing from excavator and not a straight panel on any of the plant hired to us Makes us look like we have cut costs on plant hire Will use sunbelt next time