Gardencentrekoeman Reviews

DO NOT ORDER HERE

DO NOT ORDER HERE MY ORDER NEVER ARRIVED and contact with the company is not possible SCAM and total RIP

No goods received Terrible service

Order placed back in March No items received No reply when trying to contact gardencentrekoeman

I will never use this company again

I will never use this company again also known as flowerbulbsinc We placed 2 orders with them with a combined value of well over 100 The orders were incredibly delayed with promised update emails never arriving I emailed them twice but never got a response Phoned them twice but got no answer When the plants finally arrived the Blueberry plant was just sticks and another plant was a stick with one leaf Certainly not worth the money 3 other plants all the leaves are yellow and Im not convinced they will survive In the pack of Alstroemerias all the root stock had disintegrated so not sure if I will get any plants to grow In the pack of papvers one of the 5 roots was totally rotten with the others damp and potentially no good On the plus side the refund for plants they were unable to supply which in itself is annoying for a supposedly online store that they cant track availaibilty properly did arrive promptly however the overall experience was very disappointing with no communication some half dead plants some dead plants and a waste of money for plants that you wouldnt look at in a land based nursery and might not grow Will not buy from again

Absolutely awful

Absolutely awful The first half of my order was pure rubbish and delivered late The second half has not arrived after 5 weeks and there is absolutely no response to emails Just managed to talk to a human being after trying to call 20 times We have more orders than we can handle blah blah blah Well don t take more orders than you can handle TO BE AVOIDED AT ALL COSTS

Paid but no plants

Paid for some Musa plant Despite contacting them received no update The site gives no tracking facility Must be the first time I ve never even received a product even good or bad

What s going on Concerned that this is a scam

What s going on Phone line doesn t work Message via contact form on website unanswered Phone line eventually answered and then line is very bad and goes quiet when I say not received my order I have been charged and got an your order was successful screen but no email and no plants Very concerned that I have been scammed

Terrible customer service and delivery

I have recently received my third order this year from this company Although taking around two weeks to arrive the quality of the first 2 orders was good and value for money The third order took over three weeks most of the plants dead or dying They have agreed to replace the salvia which arrived completely dead but not the others which I would not have taken even if free I have been advised by the company just to pull off all the dead bits plant everything and it will all come back next year I will not use this company again They need a different delivery system Covid is not the problem as other seem able to deliver promptly

Dead plants and ignored emails

Ordered some Japanese Anemone and received 6 empty pots I queried with Garden Centre Koeman and was assured that the plants would appear during Spring 3 months later and nothing has appeared in my pots except some weeds 17 for 6 pots of weed Now they ignore my emails asking for a refund This company is to be avoided I will contest the payment with my card provider