Gardenstoredirect Reviews

Excellent hassle free purchase from

Excellent hassle free purchase from start to finish

Had a few concerns but solved straight away

Had a few concerns at first i didn t get an order confirmation rang through they sent it to me straight away Massive relief it literally came 2 days after I ordered the items absolutely amazing literally the best purchase I ve made in a very long time

the whole process went smoothly except

the whole process went smoothly except that i have already booked the delivery on a friday but got an email on the wednesday to say it is out for delivery and i couldn t change it so i cancelled the pre arranged outing and stayed in to receive the itemUsually we complain if the delivery is late but in this instance it was super fastall in all Garden Store Direct is excellent to deal with

Great service

Easy ordering with payment options and free delivery what more could you want

Perfect in every way

I am super impressed with this company I was a little apprehensive as some reviews are negative I cannot fault the product or service I have received in any way We ordered our Pascal 4 seater set on a bank holiday weekend We didn t get a confirmation email until the Tuesday which was fine usually just means they give staff weekends off which is lovely We got a call the day before delivery we then got another call an hour before delivery The set was delivered by a really helpful guy who was very kind I unpacked the set myself I do not do DIY at all myself and my 9 year old put it together it was so easy and quick We are really happy with our set Great value for money It will last so well as the structure is aluminium with a wood effect finish which looks great I personally find that wood wears after 1 to 2 years so this will have a much longer life than a wooden set The cushions are super comfortable too Thank you

Great customer service

Great customer service Following an error with my order the team at Gardenstoredirect were helpful and accommodating in resolving the issue and provided a level of service that most companies would not Thanks so much My kids got their pool and at a great price too

Perfect

I am super impressed with this company I was a little apprehensive as some reviews are negative I cannot fault the product or service I have received in any way We ordered our Pascal 4 seater set on a bank holiday weekend We didn t get a confirmation email until the Tuesday which was fine We got a call the day before delivery we then got another call an hour before delivery The set was delivered by a really helpful guy who was very kind I unpacked the set myself I do not do DIY at all myself and my 9 year old put it together it was so easy and quick We are really happy with our set Great value for money It will last so well as the structure is aluminium with a wood effect finish which looks great I personally find that wood wears after 1 to 2 years so this will have a much longer life than a wooden set The cushions are super comfortable too Thank you

Great quality and price

I looked for a good quality sofa set for a long time I needed something big of light weight and durability was a big factor to avoid waste Wood furniture requires a lot of maintenance and is heavy Rattan is mostly made of plastic and seems to go out of fashion at the moment Hence why I had my eyes on aluminium furniture mostly Been comparing the quality of some B Q Homebase B S even more expensive brands The problem was that this size in a price range up to 1k is just of bad quality Uneven back rests wobbly material usage minimised as much as possible to lower production costs bad stitching on cushions rather unflattering colours elements that will need to be replaced after a season or two I realised that if I wanted something good I d have to spend about 2-4k I ordered this one crossing my fingers it will at least be good enough to last 2-3 seasons and then if it falls apart I can at least recycle the aluminium I was very pleasantly surprised when it got delivered The quality doesn t even compare to the brands I mentioned above All elements are fitting perfectly bolt inserts are installed where you need to screw parts together back rests are wired with thick and strong wire wood composite instead of real wood as it s very durable and doesn t require maintenance all cushions are with zips and can be removed for washing the middle cushions are stitched together to ensure they don t slide apart Something you won t see on the pictures is that the frame under cushions is also made of thick aluminium support great surprise for me The manufacturer could have saved money and use something cheaper but the overall quality translated even into the parts you cannot see until it s delivered The pictures show colours and quality very well I would say that it all looks even better in real life Definitely recommend