Gasway Reviews

Brilliant service every time

I can t give enough stars I have used Gasway servicing and maintenance for many years and recently have had 2 new boiler installations The first went without any hitch The second was not so good and in my opinion needed remedial work I don t expect any company to always be able to get things right first time every time A sign of a decent company and one with which I want to have an ongoing relationship is one which deals effectively with customer dissatisfaction Gasway not only met my expectations in this but also my hopes I spoke to a lovely lady who quickly sent Jake round to inspect the job telling me that he would sort things out so that I was happy He was so professional listened to me answered my many questions and was empathetic without being disloyal to his colleagues Two further visits were made to alter pipe work and the engineer s work was immaculate He was also very pleasant and cleaned thoroughly before leaving I could not be more pleased with this job I am also delighted to have a heating company which I can use with complete confidence in the future

Brilliant response to emergency

As always efficient fast friendly service

Very polite and friendly

Brilliant service every time Socially distanced and careful Thank you

Excellent service from start to finish

The Gasway team were fantastic at resolving our central heating breakdown at my tenants property over a very cold stressful Christmas and New Year A huge Thank You to Sam Knights and Laura in the office as well as the other engineers and plumbers who installed a new boiler then had to repipe all the pipework due to leaks etc The team worked flat out to complete the job and made sure the tenants were inconvenienced as much as possible They were careful to protect carpets and covid safe practises observed always Laura was very good at communicating between us and very reassuring

Excellent Service

Excellent service from start to finish from my call to the customer services agent to the friendly engineer highly recommend

Reported a leaking central heating pump

Thank you Gasway for your excellent response to our broken down boiler From reporting the problem to the fix was very efficient Always happens on the coldest day night of the year and feared the worst in terms of a quick response but needn t have worried Thank you again

excellent service

Reported a leaking central heating pump at 8 00 am engineer arrived at 9 30 and the new pump was installed and working by 10 15 am the same day Very impressed

Very efficient

We cant fault the Gasway engineer in any way he turned up the first time that we telephoned within 2 hours identified that we required a new heat exchanger which was put on order and he came back yesterday and fitted it I cant praise this engineer enough