Gbfloorsuk Reviews

Avoid this company

Avoid this company Not professional zero organisation zero communication zero customer service my experience was like a joke I placed an order for a laminated floor and they failed the delivery which didn t arrive at my address After booking the day from work and the people to do the job I had to push them to arrange the delivery the next day otherwise I had to wait another week The second time I had to order 2 items from them extra boxes of laminated floor and underlayer it took 2 months only to have their attention and place the order with multiple phone calls and emails which they ignored or didn t reply Then again phone calls and emails about when I was supposed to receive the delivery I have a job I had to organise my week and the delivery arrived weeks after the payment and they sent me the wrong items So I had to spend 3 extra weeks of calls and emails to arrange the return then I had to push them again with the same channels and waited 3-extra weeks to receive the refund Please do the math and see how long I had to wait and how much time I wasted with them

Where are you based please for

Where are you based please for collection Thanks

Amazing customer service

Amazing customer service thank you for your honest advice and recommendation Extremely happy with my wooden flooring

Great price for vinyl that was double

Great price for vinyl that was double the money in local stores Arrive as promised by friendly delivery man

Excellent customer service

Excellent customer service They went above and beyond to get the item delivered to me quickly I would definitely recommend the communication and service was brilliant

Excellent service clear communication and seamless delivery

Thank you very much for my Herringbone LVT flooring for my rental property The quality of the flooring exceeded my expectations and my tenants are thrilled with the quality look and durable finish The delivery process was seamless and the service provided by the delivery team was brilliant They were not only punctual but also very courteous and professional They took extra care in handling the flooring and my rental property ensuring it arrived in perfect condition The communication with GB Floors UK was also excellent The team was responsive and knowledgeable - I wanted something to look like real wood flooring and last a long time as I am renting the property out Overall I highly recommend GB Floors UK for their top-notch LVT flooring and exceptional customer service I look forward to doing business with them again in the future Thank you for making this experience so positive

Great service

Ordered from these guys a couple of times and aside from the competitive pricing their customer service is on point too

Great Service and prices

I had a fantastic experience with Gbfloorsuk Akram was very responsive and professional with his support Buying flooring online seemed a bit scary to me at first but I couldn t resist the prices I saw and I m glad I went ahead with the order I bought a few samples first and made my decision of that again Akram supported us through the transaction and gave us a very helpful recommendation Delivery was scheduled and fulfilled very quickly too which made everything else easier I will definitely return when redoing my flooring and thank you for making this generally stressful scenario stress-free

Great service communication and dispatch

I was looking for wooden flooring for my downstairs I opted for the V4 parquet The service I received was excellent and the staff knowledge on new existing products available was great The communication remained good after placing the order and the order arrived promptly despite the postal delivery strikes The flooring was delivered in perfect condition I would recommend this company and I ll definitely be using them again for my upstairs carpets