Geeks2u Reviews

Outstanding Customer Service

The technician Andrew was extremely thorough and determined to ensure that he achieved the appropriate outcome for us Our computer presented some challenges for him but he persisted and was successful He is also very personable He is an asset to Geeks2U

Fantastic assistance

Fantastic assistance James was very knowledgeable and helpful Everything was checked and fixed rapidly Service exceeded our expectations We would be very keen to request his services in future

Convenient and professional

It was great to be able to have someone come after hours made it so much easier and more convenient Emilio was fantastic - friendly and professional and was able to identify the issue my laptop had He was able to recommend a replacement laptop which I am loving and very much appreciate not having to go into decision overwhelm with that was able to save my hard drive and return it to me in good time on a new device

Fantastic

Jason helped me out today diagnosed and fixed in under 10 minutes an issue which I had no hope for Came on time very polite did an excellent job and most importantly liked my dog Will definitely be going to Geeks2U for any future issues 100 10

Very accessible and accommodating

Very accessible and accommodating service Jacob on switch was prepared to go that extra step to get me where I needed to be My tech assistant Mehroze admitted he did not have much experience with Crazy Domains which is why I suspect he did not charge me for his initial work But he eventually identified the problem and got me to a position where I could finish it off with Crazy Domains tech assistance I appreciated his perseverance and honesty

Phone issue resolved in less than an hour

Setting up a new iPhone somehow managed to lock me out of my email account When i phoned Geeks2U I was hoping for a miracle They were able to send someone to help the next day Bills communication was great as he had been delayed with a previous job He sorted out my iPhone email issue with calm and patience and managed to find a way through the Yahoo log in and password maze I would never have managed this without his expertise Thanks so much

Easy booking system

Easy booking system Robert was easy to communicate with Didn t make me feel stupidThe audio problem couldn t be resolved but was provided with a perfectly acceptable alternative All in all a good experience

Fantastic Highly recommended

My HP all in one lost the HD during a recent move I booked geeks2u online and it was a very comfortable meeting and Ris worked hard to get my all in one back and running I definitely recommend this service So affordable