Based on authentic user experiences
Jennifer
6732 reviews
N/A
7 months ago
Confusing results
It has been 12 5 weeks since I first paid 150 deposit to genealogists com and they have finally come back to me to review my proposal I have now been told that this 150 dollars is only for the proposal This is really outrageous especially since the time it has taken them to get back to me is not good service at all In the meantime I have employed a hungarian researcher who has since ALREADY COME BACK TO ME WITH RESULTS and he also had a waiting list He did 4 hours of research for 160 There is no process of complaint or way to review on their website
Susan
6732 reviews
N/A
7 months ago
Don t waste your money
I spent 500 to have an expert try to find some documentation of my ancestors The report of her findings had no explanation of how or why she arrived at the conclusion that the land records provided were in any way connected to my family It seems like these professionals don t really research they just pick something they find online and decide that s close enough so that they can feed something to you with the hope that will satisfy you
Barry
6732 reviews
N/A
7 months ago
Rubbish don t show you much at all
I spent a few thousand dollars and got terrible results I am trying to follow what they heck the person did but it is extremely difficult No tree given no easy way to follow the story line Lots of info that doesn t relate what do I care if they are not related Why tell me about them - just to show you did your job That is what I expected for you to do Find the right people and tell me about them not why the other people with similar names are not related That just gets in the way They sent a book with info that only covers part of the family I had to print the results which is tons of paper - and includes all the results that don t apply to our family I have used other researchers for other countries and had wonderful results Someone in the Czech Republic and someone in Poland Both sets of results were worth every penny This search was for Hungary and I couldn t possibly be less disappointed Huge waste of time and money Actual search done back in 2018 I am just now getting to put together the family tree book -- They require the review be done within 12 months so I changed the year month and day are correct No clue why they require this They did the job they messed it up back then Sadly I am just finding out about how bad they did now