


Based on authentic user experiences
FJA
6732 reviews
N/A
7 months ago
Products contaminated out of the factory
ed to buy Old El Paso Wholegrain tortillas all the time but in the past month have opened not one but two packs and found the contents unfair for human consumption The pack opened this week clearly contained some foreign object bug between the second and third tortillas and the mould and rot was disgusting I tried to complain to General Mills sent photos and a description and received a totally unsatisfactory response I will never buy anything made by this company again and encourage others to also avoid their products
Sayruh214
6732 reviews
N/A
7 months ago
I wish they took their commitment to
I wish they took their commitment to providing safe food more seriously GMO corn and artificial colors and flavors should not be in products served to kids when we know they contribute to diseases and allergies and adhd And how can they justify putting healthier ingredients in products for other countries But I m the USA they load it up with slow killers Shameful
Paul Brennan
6732 reviews
N/A
7 months ago
Responded to recall for sweet corn
Responded to recall for sweet corn bought 24 tins from amazon and so far have rung the freephone number given to be told to send an email sent email no response sent second email no response went on to their website and sent message through the site received a response telling me to send proof of purchase and photos of all bottoms of the tins I did this and attached all the photos and proof invoice and then received an email in response requested I sent proof of purchase and photos The total cost for the 24 tins was 10 20 Absolutely appalling service so far
Unicorns Marshmallows
6732 reviews
N/A
7 months ago
Product Recall
On the 19th May 2020 I also responded to a product recall after much going and growing they instructed me to dispose of the product and said that you would send me vouchers to replace the loss Over 2 months has passed and to date I still haven t received any vouchers I m not asking for compensation I am asking them to simply replace the tins of sweetcorn they told me to dispose This shouldn t be this complicated for such a large company
Moraima
6732 reviews
N/A
7 months ago
Nature Valley Granola Bars Complain
I ve been buying Nature Valley granola bars for a long time without complaints but i bought 3 days ago and I found a piece of black plastic gum in one of the granola bars and it was very unpleasant You have to have more safety when processing these products I hope General Mills read these reviews to improve quallity satsifaction and safety PD I Never buy them again
Sara
6732 reviews
N/A
7 months ago
Found a piece of fiberglass in my kids
Found a piece of fiberglass in my kids cereal one day I called them about it and they asked me to send them proof of purchase and the scan code so they could refund me the 2 00 I spent on it Horrible quality control from these guys Watch out for them
Sean Gaskin
6732 reviews
N/A
7 months ago
I purchased a pack of 10 Old El Paso
I purchased a pack of 10 Old El Paso Tortillas from a New World Supermarket in New Zealand and when removing them from the packet they were so pressed together that everyone of them tore and were of no use in making tacos I returned to the supermarket and replaced them with another packet of the same brand but they too were all stuck together So I swapped them for another brand of tortillas and they were perfect I phoned General Mills to make a complaint but it was outside of their office hours and invited me to leave my name and phone number at the end of the taped message and they would call me back But at the end of the taped message the call ended without me being given the opportunity to leave my contact details and the reason for calling So the next day I phoned General Mills again and the Customer Service women made me feel like it was my fault that the tortillas had stuck together She said that all I needed to do was to microwave them for 10 seconds to loosen them Well with all the other brands of tortillas I ve bought I ve never experienced this issue and so knew nothing about microwaving them if they stick together And she obviously assumes that everyone owns a microwave The General Mills Customer Service rep said the tortillas were sticking together because they no longer use Palm Oil Well the Tortillas I ended up replacing the Old El Paso ones for Pams used Canola Oil and they didn t stick together In fact they seperated perfectly No kind gesture of a coupon with which to make another purchase of General Mills food products was offered from a company with revenue of 17 63 billion USD in 2020 in way of compensation for my troubles Disgraceful service and I will make a point of never buying from General Mills again and will also advise people to also follow suit They do not deserve the business when they really give the impression that they don t care for their customers wellbeing
Rikale Anderson
6732 reviews
N/A
7 months ago
Alert
Alert Do not buy fruit roll ups for your kids My daughter almost choked to death today I had to pull this plastic from her throat I repeat do not purchase fruit roll ups avoid at all cost Thank God my mother instincts kicked in and I was able to get to her in time to pull it out from her throat this long piece of plastic that was still attached to the Candy
David Putney
6732 reviews
N/A
7 months ago
Plastic baggie baked into bat
On May 22 my wife bit into a Nature Valley Sweet and Salty peanut bar and found a plastic baggie baked into the bar We contacted them immediately and as if June 4th have received no response When contacting General Mills calls are forwarded to a third party call center in the Phillipines where I am told We will send you coupons I would like to know what was in that plastic bag before General Mills added it to the recipe I was a pharmacist for over 30 years and if someone said there was something wrong with their prescription I would stop whatever I was doing and address the issue Apparently General Mills doesn t hold themselves to that high a professional standard
bob sones
6732 reviews
N/A
7 months ago
CHEX MIX
CHEX MIX 8 75 oz is THE DEAL for a buck Everyone can have their own bag for all kinds of gatherings football poker board games events et cetera I bought 2 CASES at the DOLLAR TREE Already ate one case hey it s NFL SEASON goes great with beer I hope this isn t an introductory price