Genetrack UK - Private, Legal & Immigration DNA Testing
Based on authentic user experiences
6731 reviews
N/A
9 months ago
A simple PCR takes 5 weeks
A simple PCR takes 5 weeks Shipping time not included Give me a break
Barbara Anne Pickstock
6731 reviews
N/A
9 months ago
Don t waste money on the Sibling Test
I found Genetrack Biolabs on a UK website and as it was approved by various government bodies I ordered a Sibling DNA Test It was only after full payment had been made that it became evident that the test kit had to be shipped from Vancouver Canada Genetrack Biolabs use a U K website and U K currency but the testing facilities are not in the U K This is most unfair as you believe you are paying 200 to get results within days not weeks Once the buccal swab test has been completed the advice is to return the kit by courier The cost of return shipping courier service has to be paid by the customer which is over 30 The results arrived promptly late in the evening of the third day however if you do not have a background in human genetics they may as well be in Swahili Why can Genetrack Biolabs not use plain English layman s terms stating either There is a strong likelihood you are Full Siblings or There is a strong likelihood you are Half-Siblings or You are not related I have since read reviews written by other clients disappointed by the inconclusive results of the DNA sibling test Have now discovered there are two better alternatives for relationship testing Family Finder and the Relative Finder feature on the 23andMe test These new tests compare two people on about 700 000 markers not just 16 or 24 Instead of counting and comparing STRs they look for long blocks of DNA that are identical in both subjects Blocks above a certain length had to pass down from a common ancestor and the more long blocks in common the closer the relationship These new tests don t guess They actually MEASURE the amount of shared DNA For any relationship out to first cousin and usually second cousin they can absolutely confirm or deny the suspected relationship Do NOT waste your money on a conventional DNA sibling test
Joel Roberts
6731 reviews
N/A
9 months ago
Please read reviews before purchase
Beware emotionally vulnerable this genetrack so called is a total scam personally being ripped off by them and saddened to think this exist thank goodness for reviews
Williams
6731 reviews
N/A
9 months ago
Total Scam
Total Scam - Paid for test and never received it No way to communicate with company
Bee
6731 reviews
N/A
9 months ago
Hmm Questionable Authenticity
Have ordered another as the other 2 don t seem to have reached despite tracking data saying they have They don t offer any support or advice but over enthusiastic about taking money
Andrew Rowland
6731 reviews
N/A
9 months ago
This company is a scam
This company is a scam took my cash and not responded to any for of contact available SHAME ON THEM PRAYING ON VULNERABLE PEOPLE
Esther
6731 reviews
N/A
9 months ago
I have ordered for a test kit for over
I have ordered for a test kit for over three months and I can t see any and have sent series of emails with no good responses I am totally disappointed even your contact phone isn t going through
Ali M
6731 reviews
N/A
9 months ago
Very slow and poor communication
Communication was poor relying on email with them failing to respond to simple questions Some companies reply here to try at least to answer their customer s concerns I recommend a friend of mine and regret doing so as they are not even answer his questions and concerns
Consumer
6731 reviews
N/A
9 months ago
Irresponsible merchant
Placed order on genetrack sg website on 1 June haven t received as of 17 July They claimed the first parcel was not delivered due to invalid address and had dispatched a replacement after confirming my address I checked with postage service the replacement was not delivered as sender did not indicate my unit number causing the address to be incomplete I asked for a refund Genetrack sent me a link directed to cancellation form Cancellation by customer would mean 50 refund less admin fee No reply from them despite multiple emails sent asking for alternatives Irresponsible merchant They probably don t have physical office in each country and are just creating sites at different places to sell to as many customers as possible Orders are dispatch from a different country Customers at the risk of not receiving their orders
ANTHONY Here
6731 reviews
N/A
9 months ago
DO NOT TRUST THEM - DO NOT USE THEM
BACK IN 2018 THEY WERE TRADING AS DNA AUSTRALIA THERE PAYMENT SYSTEM TOOK YOU TO A CANADIAN WEBSITE YET THE TRANSACTION WAS PROCESSED IN THE USA THEY SENT A KIT DID THE TEST THEY ALSO ASK FOR PERSONAL LIKE DOB MY PARENT ETHNICITY AND A PHOTO OF MYSELF SO FOR A JOKE I UPLOADED A GOOGLE IMAGE OF A MONGOLIAN MAN THEY SENT ME THE RESULTS CLAIMING I WAS 100 EAST ASIAN COMPLETE SHAM AND NO DNA TEST WAS EVER DONE AS MYHERTIAGE DNA says 100 EUROPEAN AND I AM 100 EUROPEAN IN APPEARENCE ATTEMPTS TO CONTACT DNA AUSTRALIA WAS MET WITH A BARAGE OF ABUSE WHEN CALLING BY PHONE UNANSWERED EMAILS AND NO REFUND DNA AUSTRALIA NOW TRADES AS GENETRACK BIOLABS SAME PEOPLE SIMILAR WEBSITE WITH JUST EMAIL CONTACTS ONLY NO PYHSICAL ADDRESS COMPLETE SCAM AND DO NOT USE THEM DONT SAY YOU WERENT TOLD I WAS FLEECED OF 249 00 AUD BACK IN 2018 GIVEN I AM 100 WHITE CAUCASIAN AND THEY CLAIM OTHERWISE DONT USED THEM GO WITH A MORE REPUTABLE COMPANY LIKE ANCESTORY COM OR MYHERTIAGE COM OR 23 ME