Genki Reviews

Modern digital and easy to understand

Although we got through a three month around the world trip without the need for insurance help we felt properly secured Genki is good at keeping you in the know updating and explaining everything in easily understandable ways The competition is far behind with old-style interfaces and bureaucratic processes

What a great service explaining

What a great service explaining everything super quick and answering within minutes via WhatsApp Thanks so much Was able to make an informed decision and booked the insurance Thanks Ricardo for the great service

The Sign Up process is a wonderful

The Sign Up process is a wonderful experience The web portal and user interface and the way it all works together and how simply it is explained is fantastic The Consumer Conditions are fair clear and very easy to understand Looking forward to see Genki Grow Expand and provide Travelers with more great features

My Genki insurance expires today and I

My Genki insurance expires today and I wish I could extend it I was very happy with Genki During the 2 years of my subscription I only had minor illnesses thank goodness but they were quick to reimburse me for doctor visits and medications

Highly Recommend - Easy reliable affordable

Genki has been absolutely great Easy to sign up flexible in terms of countries and great coverage I did have to make a claim and was reimbursed seamlessly within the waiting period advised I will use it again for future travel

Super happy with a hospitalisation claim

I had to be hospitalised for a very serious medical problem in Vietnam and everything end to end has been great From using the chat feature when I was first in hospital to understand the process and them emailing me the info to getting the letter of guarantee in place when I was in intensive care it s been easy and efficient - when you have a life-threatening heart problem this is what you want The doctor from the insurance who called me was empathetic and could tell I was super sick and the same doctor called a few days later to check things were ok and he was really friendly as well as doing his job I ve had to make a claim with Safety Wing before and they were a disorganised mess I m so glad I was covered with Genki it made a super stressful time so much easier to cope with

Book through an app and only pay deductible

I ve been using Genki world for more than a year for now Before I didn t like that it would take up to three months for reimbursement though I accepted that given that I liked the plan the price and the fact they were actually reimbursing me Now they ve changed it to be so much more convenient They have application Air Doctor in which you can book an appointment right away and only pay deductible The rest they will pay directly to the hospital so no need to apply for the reimbursement anymore Also I like that they deal with best hospitals for example Bangkok hospitals in Thailand not low-grade ones Highly recommend

A pleasure to recommend

Was so pleased and relieved to discover Genki as the solution to my health insurance provision So happy with their service and cover and also their really friendly approach Sad that my travels are over but now a pleasure to recommend Genki for your own travel needs

By far the best for simple travel

By far the best for simple travel health insurance It was easy to set up and the best price I found by miles The team was responsive to all my questions and though fortunately I never needed to make a claim I felt reassured by their professionalism and their backing organisations This is my new go-to for any travel health insurance