


Garden Machinery Arborist Forestry Equipment George Carr Power Products
Based on authentic user experiences
Roger Tolfree
6733 reviews
N/A
5 months ago
Peculiarly unsympathetic about Faulty Product
Having previously had good experience with the reliability of Stihl chainsaws I purchased an expensive new one online from this company It would not start reliably and there was clearly a fault I phoned George Carr who were peculiarly unsympathetic They could only offer to look at the saw if I returned it at my own expense The problem was eventually fixed by a local agricultural merchant in collaboration with the manufacturer I will not be using George Carr again
Whippet owner
6733 reviews
N/A
5 months ago
We have used George Carr to purchase
We have used George Carr to purchase all our garden equipment So when we needed a new mower we visited their shop in Bedminster The quality of the products sold is excellent Sadly the same could not be said for one of their sales assistants He was very abrupt We asked for the mower to be delivered He said well you could put in your car we have a Volvo estate with a fitted large dog cage We also have two dogs He said he d noticed the car and the dogs not sure how that affected the mower being delivered Anyway it was arranged after we made full payment for it to be delivered the following week On Friday the salesman phoned and said we can t bring your mower next week the delivery driver is on holiday I said when are you delivering it then after Easter I asked what date he didn t know and said he didn t have a calendar to hand He then said if you bring your car down we can help you put it in the back Now games I don t really like George Carr had taken 1180 and were now trying to get us to dismantle our dog cage and drive into Bristol to collect the mower We both have health issues and it s very obvious to anyone that my husband is not fit and healthy I phoned the salesman back later and his whole attitude changed when I said I had looked up on Companies House one of the directors names and wanted to speak to him about the service we had received His whole attitude changed I pointed out the business did not fall apart when the delivery driver had a week off He said when do you want the mower I said that afternoon He said he would bring it that afternoon after work in his own car It arrived in their works van later that afternoon I did manage to speak to the director today Monday He seemed to think his employee was great and we probably hadn t clicked what a joke So if you want good quality equipment this is the place to shop but if you don t like very very poor service with a salesman who likes to play games and has his own set of rules don t bother with this company If you want delivery turn up in a Reliant Robin and then he won t have anything to say The director did say we encourage customers to collect So put that on your websiteNot we deliver free of charge for items over 150
Martin Roberts
6733 reviews
N/A
5 months ago
Great Service
Great service as always from George Carr Placed order e mail back saying delivery tomorrow we ll call to agree time Did just that Happy to recommend
David Mlynski
6733 reviews
N/A
5 months ago
Excellent service from Luke
I have found this company to be very helpful when I was in a pinch They have a forward thinking managing director who seems to just get it I made the mistake previously of ordering from roboexpert UK who stung me with hidden import fees they are actually based in Germany and a robot mower which was PIN locked Buy local from these guys and you won t regret it
SS
6733 reviews
N/A
5 months ago
Just what I wanted at a competitive
Just what I wanted at a competitive price Great customer service and very quick delivery
paul harrison
6733 reviews
N/A
5 months ago
Ordered Honda HRH 536HX
Ordered Honda HRH 536HX Cheapest price on line delivered within two days some easy assembling needed and started first pull Well happy and great communication I m a garden contractor and will definitely use and recommend this company Cheers PAH Garden Service Harrogate
Woody
6733 reviews
N/A
5 months ago
I bought a Honda GP160 online from
I bought a Honda GP160 online from George Carr and was pleasantly surprised when it arrived the next morning promptly and in perfect order I asked a few questions online before my purchase which were all answered straight away and one phone call to the service department just to make sure I was buying the correct one the guy assured me straight away Cannot recommend this company enough they are spot on and very competitive on pricing Cheers guys
Paul
6733 reviews
N/A
5 months ago
Excellent service fast delivery
Excellent service fast delivery and competitive it was my first purchase with this company thanks for making it effortless
A Evans
6733 reviews
N/A
5 months ago
Outstanding Service - fast delivery best price
The whole service from Carr Power Products family Business was exceptional The Price was excellent best I could find on the web Speed of delivery was amazing - this was delivered in less than 24 hrs from time of on line order Downes Transport The advice and guidance from the staff regarding warranties suitability of the product Andy Kate and Luke was polite clear and very helpful OUTSTANDING
Peter Thompson
6733 reviews
N/A
5 months ago
Outstanding Service and Response
The speed of response to my enquiry was amazing The delivery timeframe more than met my requirements It was delivered promptly and by a very hello ful and courteous courier