Georgeday Reviews

I was sold a New Timberjack hybrid van

I was sold a New Timberjack hybrid van In less than a month numerous issues have arisen the latest and worst is that the roof leaks through the AC with even 1 mil of rain Van is booked in for the 1st compulsory service in 2 weeks When I reported the issues was told make a list with photos and send to Service When I informed them of the roof was told We will look at it 14th January 2024 Van is now unusable and not work anything as also unsaleable in this condition So much for a 66000 Van

Total disgusting behaviour from George Day

Totally disgusted with the service after purchasing a New Classic Essential Caravan from George Day Maddington Slide out bed slopes down at foot end causing the bedding to slide down onto the floor When brought to their attention they said it s a warranty problem waited 2 months for approval to be fixed booked in for service and bed to be corrected I asked to be kept updated as we were paying for accommodation as the van is own home and was told We don t have time to call every customer They kept our Van for 7 days which we thought was understandable as repairing a sloping bed would take time as it may need to be a new replacement bed I called the day before pick up and was told Everything was done and ready to pick up Upon pick up we were told the Bed was not fixed as they couldn t get approval from Essentials to do it where we had previously been told it had been approved So they kept our caravan for 7 days unnecessarily while we paid out for accommodation No phone calls or emails or any communication from George Day service at all We are now reporting them to accc consumer rights Be warned if you buy a caravan from George Day Maddington be expected to be lied too and No after service care

Excellent after sales service

Needed a replacement non-return valve for our new caravan and George Day service department fit us into a really busy Friday schedule on our way to our destination The technician fitted the new valve in the car park without our having to disconnect the van and we were on our way in 30 minutes Thanks to all for a really good job with great customer service

Old fashioned honesty

I couldn t speak highly enough to the honesty and integrity of the staff in parts accessories I took a tv in expecting to purchase a new one however Ron offered to test it first To my surprise it tested fine saving me around 600 but a very refreshing example of honesty and integrity