Germanfoods Reviews

Great idea but bad service and expired products

We ordered at Germanfoods several times It is a great concept but very sad that they jeopardized it with lousy service and very questionable activities such as removing sell-buy stickers from the bread sending different items that you ordered the bread was full of mold no this does not happen during the two days of shipping and so on Pricing continuously increases as well as shipping costs No support and it takes forever until they ship two weeks Again this is very sad as this could be good business and great service

Price gouging when price in Germany is a 1 3 of the prices

Hi there I am curious why the prices have more than doubled I m looking at the prices in Germany where Capri sun runs at around 3 50 to 4 50 and it s 13 30 with you guys Same with the Nusspli spread 4 00 but 9 something All the products have doubled or tripled That s ridiculous and I hope no one is buying it That s price gouging at its finest

Don t get my order

Don t get my order Pls be careful No response on e mail no phone number

Didnt get my order

Didnt get my order No response to email DONT BUY FROM HERE

Its been a week

Its been a week Several emails No response No update Scammed I m hoping my bank will make this right

Botched order no customer service

I placed an order on October 24st On October 30th I had to refuse the delivery of my order because the shipping box was open and the Nutella advent calender inside the box was severely damaged the bottom of the calender was ripped completely open and several doors were open as well As the advent calenders were bought as gifts I can not give the Nutella calender as a present in this state The advent calenders were also packaged in a box that was much too small which I m sure has contributed to the damage I ve been trying to reach their customer service for days but they don t answer their phone and they don t answer e-mails and messages sent through the form on their website In the meantime the Nutella calender has doubled in price on their website I would like to receive my order undamaged I don t want my money back I just want to receive the products I ordered for the price that I ordered them at

No customer support

I asked the customer support whether they can send to Estonia they confirmed and reply was instant Ordered and paid through paypal no confirmation after payments has been received I asked whether they have received the money and no reply And I write everything in German so this is not a language issue

Order not shipping

Ordered on October 8 and the order status is Paid since then with nothing shipped It is October 22 now They did not respond to an inquiry about my order days ago Something is up

I ordered 200 of pasta sauce

I ordered 200 of pasta sauce it was being delivered by DHL I received an email my order was in the area then nothing I contacted germanfoods shop about the order and they said contact DHL DHL said only the shipper can file a claim for lost package now germanfoods shop is not responding to my emails