Gero Wonen Lier | De mooiste meubels in 13 woonafdelingen | Gero
Based on authentic user experiences
Mehdi Golzadeh
6731 reviews
N/A
8 months ago
Terrible Experience dont waste your money
I had my worst customer experience in Belgium with this company The sofa I received at home was nothing like the one I saw in the store I strongly advise against wasting your money here From the beginning customer service was rude and unhelpful After raising my concerns about the poor quality they initially offered me a small discount but I preferred a solution and asked for the sofa to be fixed They dragged things out for months with endless excuses and finally sent an expert who appeared biased This so-called expert merely checked the sofa and dismissed the issues claiming the uneven firmness was due to usage even though we d only had it for 3 months Ultimately they informed me they couldn t do anything and closed my case leaving me with a product far below the quality I expected This company does not deserve even a single star Please save yourself the disappointment and look elsewhere