Gerryweber Reviews

Shameful Nazi racist customer service

I am an old customer of Gerry weber today I regret dealing with this brand name and every penny paid I am an American tourist visiting Gerry Weber outlet at Soltau Deutschland with my sisters just by entering the store the associate looked at us in a very aggressive way We did ignore then we started to browse She went talking to other associates and all kept eyes on us we felt bad and ignored one reached me asking if I have a problem my answer was no she went to the other one telling her they look muslims and will steal something then another one was coming to us asking us if we have a problem and when we will finish we were very upset we did not try anything we told here ok you are a starring at us we will not buy anything and we re leaving to find the 3 of them trying to block our way asking us not to come to this shop again This shop is a racist Nazi and discriminating people for their color and religion So because others are not Germans you assumed that they are Muslims and gonna steal you You ruined my day but you are the looserShame on you Nazi you discriminate people for their color and religion

Atrocious customer service

Atrocious customer service Completely the wrong goods were delivered to me skirts and blouses instead of trousers all wrong sizes Returning what was clearly another customer s order was difficult and time consuming and I never received my own order A huge waste of time and effort dealing with a completely indifferent company

This company advertises in my newspaper

This company advertises in my newspaper and the clothes are so dull and unattractive so uninspired and forgettable I don t understand how they stay in business

No itmes sent no refund Only automatic replies for months

I have placed an order in the beginning of February and have yet to receive theorder all of the requests for refunds have been ignored and it has been over 2 months It seems that the order has never been sent out as no tracking info was ever sent All replies to the e-mails have been met with automatic replies how they are investigating What do you call a company who takes your money and doesn t give you your items in return

Poor experience

Just arrived on a Saturday in Ondarra shopping mall Service is poor Clients are approaching personel instead of the other way around When we entered the store seemed emty 2 lady employees had more time for each other than for clients

7 day later item still not shipped

Very bad service paid extra for express deliver and after 7 days item still not shipped Tried to speak to somone only a robot will speak to me i asked for a refund as i paid express delivery i was ignored Scam company i will now open a duspute with paypal as goods have not been delivers DO NOT USE

I purchased a jacket knitted jacket

I purchased a jacket knitted jacket with plastic trim Unfortunately I have had the jacket in the wardrobe for a while and decided to wear it yesterday but was mortified sitting in a restaurant to find all the plastic was all peeling off around the collar and down the front Not happy as this jacket cardigan was not cheap

I purchased three Gerry Weber dresses

I purchased three Gerry Weber dresses at the Yonge Street store I am happy with two the third one I wore twice and put it in the wash yesterday all by itself and it came out with a frayed collar Today I went to the shop and complained the sales person wanted to see the receipt told me how it should be washed - I told her that I washed it correctly then she started with all kinds of suggestions what I could have done wrong nobody offered to fix it or anything else Well I won t go back to Gerry Weber for garments which don t survive one wash I can go to cheaper stores Also personell is only friendly when buying Dorothea Burstyn