Gersonrelocation Reviews

Job well done

Employees in both Japan UK were efficient caring attentive to my needs

The shipping was done very well and it

The shipping was done very well and it was very organised and trackable

A very pleasant experience to share

We recently moved from our home in London to New York and after reviewing tens of shipping companies the only one we could find which didn t have negative reviews was Gerson Relocation so we made contact and a very helpful surveyor came to visit us in order to produce a quote He was very helpful and professional and within a short time we had what we thought was a reasonable quoteA date was booked at short notice and at the appointed day a crew of 4 men came to greet the 40ft container booked to take our belongingsIt was a large amount - in the region of 240 items - but the men got busy packing the items and in spite of heavy rain didn t stop until they had finished the job some hours after the allotted timeThey worked extremely professionally were very patient and courteousWe saw later when we unpacked the boxes in NY that they had done an incredible job in packing the many articles - a lot of them made of glass - with tremendous care evidenced by the fact that there was no breakage whatsoever - hard to believeThis was all coupled with the fact that their counterpart in NY who would bring the shipment to our door were equally helpful well trained and professional and helped us unpack all the boxes and distribute the articles to the various places in our new apartment without pressure of timeIf you are looking for a painless moving experience at a reasonable price I would highly recommend Gerson Relocation

Gerson relocations has been great in their overall service I liked their promptness in responding to queries

Gerson relocations has been great in their overall service Nicolas especially has been fabulous super prompt in his responses

Awesome relocation service from India to London

Gerson relocation provided a very smooth experience for relocating us from India to London They answered all the queries however complex they may be and assisted us throughout the process Highly recommended

Moving from the UK to Tokyo many thanks to GR

From my recent experience I can recommend Gerson Relocation as a trusted company for moving from the UK to Japan I wanted to move my furniture and household stuff to Tokyo but the problem was that I had kept them too long in London to be exempted from import tax I asked big names of Japanese transport companies with UK agencies but some of them did not deal with personal costumers and others could not give me a quote because of uncertainties about the import process Fortunately my friend who works for the real estate industry and knows transport companies recommended Gerson Relocation for their sincere and accurate responses over the phone Since then I exchanged many emails with Gerson Relocation and her partner in Japan about the procedures and the documents I had to prepare and they were always prompt and friendly Most importantly they had documentation in place for easy-to-understand explanations They updated me frequently even on the weekend After two months and half of shipping they delivered everything safely to Tokyo To my surprise I had to pay nothing for import tax since it was handled as moving Thinking back I can now appreciate how important mutual trust is for international transport including that with government officials Without such trust this moving would not have taken place The cost was also about half of what I had expected I do not know words to fully express my heart-felt gratitude to Gerson Relocation and her partner

Seamless and Stress-Free Relocation to London

I recently had the pleasure of working with Gerson Relocation for my move to London and I couldn t be happier with the experience From start to finish the service was impeccable A special thanks goes to Trisha who was my main point of contact throughout the process She was incredibly helpful attentive and always available to address any concerns or questions I had Her professionalism and friendly demeanor made the entire relocation process smooth and stress-free Every issue that arose was quickly and efficiently resolved showcasing Gerson s commitment to excellent customer service My belongings arrived in London safely and on time which was a huge relief I highly recommend Gerson Relocation Agency especially if you have the opportunity to work with Trisha Their dedication to their clients and attention to detail truly set them apart Thank you Gerson for making my move to London a seamless and positive experience

Do not use Gerson Relocation Terrible service and non-transparent insurance

We enlisted the services of Gerson Relocation in The Netherlands to move our household belongings from our home in Amsterdam to USA We contracted damage insurance through their recommended insurance coverage During the move we experienced damage losses worth EUR 7 000 When we filed the claim with the required forms and photos they responded after two months that since the household products were over 7-years old they had no insurable value They called it the time-value damage valuation When we contracted the insurance through Gerson Relocation they never explained this We could not find references to the time-value valuation in the terms of insurance so if it was in there it was not noticeable We believe this to be non-transparent and unfair to movers paying for services in good faith We must have had over five telephone conversations with the Amsterdam staff at Gerson Relocation about the scope of the insurance coversage and not once did they identify time-value valuation They always referred us to replacement value We highly recommend choosing another company to do your moving