Getcheeky Reviews

MorningSave is a shady company no phone

Cannot reach the company via Chat Support getcheeky com There s an issue with the charging port on the CHEEKY WATER FLOSSER There s no way to plug the charger cord into the FLOSSER Of course no toll free on the box or in the instructions I m sending the product back to the return address I ordered the product through MorningSave regularly advertised on THE KELLY CLARKSON SHOW Tried reaching out to CHEEKY via their email But it will not go through information you type in disappears when you hit Send

Worst customer experience ever

Worst customer experience ever I received my impression kit in the mail and it was easy to use I tried to mail it back in the post office using the label provided but the post office was not able to scan the label After multiple requests the Cheeky team sent me a new label which I printed at the post office That one also did not scan so I had to pay for postage myself I sent the package and had to reach out two weeks later to ask where it was They said on November 10 that the retainers were being made and would be shipped in 7-10 days It has been over 3 weeks and I have not heard from the company they are not answering my emails and I do not have my retainers I want my money back and would not recommend this

TERRIBLE customer service

TERRIBLE customer service Good product when and if they respond to your requests How long does it take to respond to an email It has been weeks with no response

If I could give them 0 stars I would

If I could give them 0 stars I would Total scam I ordered a mouth guard from Cheeky almost 2 weeks ago They don t say anywhere on their website that they are based in the U S The impression kit hasn t yet arrived because it is shipping from the U S to the UK I ve asked several times and they won t give me a refund They ve said to get a refund I need to return the impressions kit which I don t have and didn t cost anything anyway Total scam don t buy from them

I have bought 3 different subscriptions

I have bought 3 different subscriptions and had no issues this time not the case Customer service is awful I paid for an extra guard almost a month ago No word no product delivered The products are good but they are not helpful in their customer service I have been dealing with this issue since last summer Going to have to find a new company Will be contacting my credit card fraud department if I don t get the product soon

Non-existent customer service

Avoid at all costs Returned a night guard and the return was cancelled by an administrator I ve been told the return is outside the window but was sent back ONE DAY after they arrived No matter what I do I cannot get Ken to escalate my email to anyone It has been 10 days of the back and forth with no resolution in sight I ll be contacting my credit card fraud dept to hopefully get my money back TERRIBLE customer service

My experience with Cheeky has been

My experience with Cheeky has been great The impressions were super easy to take and they send me a perfect fitting night guard after a week or so I no longer have migraines in the morning it has been a game changer

Cheeky nightguards have been a game-changer

Cheeky nightguards are a game-changer Unlike uncomfortable drugstore options Cheeky s nightguards fit perfectly and I can wear them every night without issue Cheeky is a way more affordable alternative to my dentist s expensive option I Highly recommend