Getfloorsonline Reviews

Shout out to Chris

I would personally like to thank Chris Cadena Cort for going above and beyond in helping me with my purchase of the geniemat for my clients Thank you for doing all of your research and quick response Great company

The experience was super fast

The experience was super fast And seamless The website was great and Chris was absolutely fantastic to work with Thank you

I was growing frustrated of looking for

I was growing frustrated of looking for a particular tile that seemed to be discontinued almost everywhere I stumbled upon get floors online and boy was I happy not only that I was able to find the item was looking for but the rep Shannon was so informative and patient he answered all my questions and concerns I highly recommend this company as 10 10 Thanks for the experience

Only Happy Customers Here

This is the second time dealing with Chris Cort from getfloorsonline com I am a designer and wary of on line ordering but Chris made this not only a pleasant experience his expertise aided me in choosing the perfect tile and it looks amazing They were spot on with timing and delivery I was pleased to be updated along the process I will keep his number on speed dial

Don t trust them

Don t trust them they are a middle man that has no control over what they are selling you I contacted them about some flooring that was specified for a project they told me that had the material in the quantity i needed I specifically asked the guy multiple times is it all the same lot number i can t have different dye lots he swore he had the material quantity i needed all in the same dye lot I placed the order than got a phone call from an order processor who i again reminded that I needed all of the material in the same dye lot she said she understood and then called me back the next day to tell me that her supplier was asking her if this was multiple rooms and the size of each room I told her i know what they are trying to do they are trying to sell me multiple dye lots and I explained that I needed all the same dye lot This went back and forth for about 2 days before they admitted they didn t have enough in stock for my order because it wasn t all the same dye lot again nothing more than middlemen She then told me it would be about 10 weeks to get the material because it had to be made again lying middlemen I get a follow up email on August 11th that says my material will be ready on October 17th While on vacation the week of September 25th they send me an email that says my material is ready and is shipping and i need to be available to receive it on September 27th Which is great except i m out of the country on vacation with limited access to email and my order processor received an return email notifying her i was out of town with limited access to email but hey they don t care they already got their money now it s my problem and they don t have any control over the freight company So they ship the material anyway even though they know i m not there to receive it and suggests I find someone to make sure i accept delivery or i will have to pay additional charges from the trucking company

This company is fraud

I agree with all the negative reviews of this shithole company The trash rats who work there they don t care who you what you want This company is fraud I placed a order they can t charge my 3 different credit cards After 1 week of delay I gave up Then a manager asked me to wire money western union or zelle How can a legitimate company do that These guys are low life scammers stay away Haha I love the reply from this scam dogs I tried to defraud haha my credit card and driving license name matched i provided them my ID and whatever they required but they wasted my time No company in usa accepts payments via zelle Avoid scam avoid this scam dogs Yes I left you review it s 1 star but there was no way i can leave you zero star you don t even deserve 1 star

they do not honot advertised pricing

They will not honor their communicated pricing Total Scam Worked with Chris one of their sales reps who couldn t be any less helpful I had to source the tile samples myself and when I did he quoted me a price 550 more than online My wife and I decided to order directly online even though I would absolutely pay a premium for great service which we did not receive The online total was 550 less than what Chris said it would cost photo attached of our confirmed online order Chris canceled my order without speaking to me The Sales Manager Greg Thompson has not returned my phone calls and ignored the 2 emails I sent This has caused us to lose 4 additional days on our project as we have to source materials elsewhere

Buyer beware

Buyer beware I do not recommend this company Bad experience with them

Terrible experience

Terrible experience Little to no responses and after a MONTH they finally sent me an email after I emailed them over and over They assured me the floor would be delivered before a job then it was weeks late I had to purchase some floor elsewhere to start the job and they now want 728 to ship it back and restock the extra Do not recommend to anyone