


Based on authentic user experiences
Jessica Shields
6727 reviews
N/A
5 months ago
lied to me
I m resorting to writing a review to get a response from Ghost Motors I bought a Mini Coupe from them a month and a half ago I asked a lot of questions all in writing One of the questions was if the car had the advisories from its recent MOT addressed This included two front tyres apparently close to the legal limit pffft leak in exhaust and brake disc I was told yes all advisories have been taken care of So I got the car and I noticed straight away that it was pulling me around all over the place My father in law is a mechanic so he took it in to check everything over for me and do the tracking I didn t mention anything about the advisories to him I got a call from him a few hours later saying I had two very illegal and very dangerous front tyres and that if I had been stopped by police id have lost my license as they were that bad That car should not have passed its MOT I ve barely driven it since I bought it He also commented that he d noticed a leak in the exhaust and that they d put new brake pads on but left corroded discs on which makes no sense So they lied to me about any of the advisories being taken care of as none of them have I contacted the garage over a week ago and they won t reply to me It s funny because when I wanted to buy the car they would reply to me each time I emailed within 15 minutes I had to chase and chase for the warranty which ended up taking weeks to get mainly because the first time they sent the wrong reg to the AA I ve since emailed to give them one more week to respond otherwise I m taking it further Im going to be putting in a complaint via the AA contacting my credit card company to hopefully get some money back for the cost of repairs and then contact the ombudsman and take legal action if necessary if they don t respond to me in the timeframe I ve asked with a reasonable solution It s a shame because everything else about the car is fine apart from a few scuffs large scratch and chipped vinyl boot stripes which were never mentioned as I was told it was immaculate and it was with me very quickly But they ve really let themselves down by lying to me I ve sent them screenshots to remind them of our conversation as well as photos of the tyres and an invoice so it s irrefutable Ghost Motors - please contact me to resolve this Update - it appears ghost motors are trying to get my review taken down Very suspicious as lots of negative reviews seem to have mysteriously disappeared I did eventually get some money back from them for the cost of the repairs However they dragged their heels for over 6 months and the AA had to resort to threatening their AA approved status to get me the money back Just to add insult to injury the car has since had to have an engine rebuild when set me back nearly 2000 Do yourself a favour and avoid them
ghost motors
6727 reviews
N/A
5 months ago
GHOST IS THE PERFCT NAME FOR THESE
GHOST IS THE PERFCT NAME FOR THESE FRAUDSTERS TRUST ME ONCE THEY HAVE YOUR MONEY THEY JUST DISAPEAR STAY AWAY THEY ARE THE WORST PEOPLE I VE EVER DELT WITH ONE STAR IS WAY TO GENEROUSE FOR THIS COMPANY IF I COULD IT WOULD BE MINUS 50 ABSOLUTE THIEFS I VE GIVEN THEM A 200 DEPOSIT ON THE BASIS THEY WILL GET THE ADVISERIES SORTED WHICH THEY HADN T THE CAR IS A DEATH TRAP AND HE HAS BARRED MY PHONE AND GHOSTED ME DIRTY SCUM STAY AWAY HOW ARE THEY STILL GOING IT SHOULD BE SHUT DOWN SCUMMMMMMM
Jon Lingard
6727 reviews
N/A
5 months ago
Seriously BAD
NOTHING good to say about these con artists Lie about the condition of their motors and about the MOT s They are quick to grab your money but once they ve got it they oh wait funnily enough they GHOST you Perfect name for them Please don t buy from them
Oliver
6727 reviews
N/A
5 months ago
Con artists
Con artistsSold me a vehicle that had been in an accident and lied to me about the length of Mot on it
Gabriela Hernandez Montiel
6727 reviews
N/A
5 months ago
AVOID AT ALL COSTS
AVOID AT ALL COSTS viewing and purchasing the car was all good however after paying 2000 for a car 3 weeks later the car needed a new gearbox if I d of carried on driving it the car would of blown up death trap the warranty is useless cost over 800 to get this repaired the warranty only agreed to pay half after paying 2000 I didn t expect to have to pay another 400 three weeks later tried complaining to ghost motors about the gearbox and how I was out of pocket zero replies ignorant all they care about it taking money from you I had to keep going down to ask they lie and tell you all different things and it s some how my fault because I took it to the nearest garage to get fixed as I was without a car and the hourly labour price was 90 ghost motors argument was I should of took it somewhere cheaper If they hadn t of sold me a car what needed a new gearbox I wouldn t have had to take it to any garage I don t expect a brand new car with no issues when buying a used car but it was literally a death trap All they did was blame the warranty company after texting for over 2 months and going down multiple times all I got back was 120 which I had to practically beg for DO NOT BUY A CAR FROM HERE they don t reply to you and not bothered unless they are getting money from you AND TO TOP IT OFF THE WATERPUMP NEEDS REPLACING COSTING EVEN MORE MONEY
Neil Martin
6727 reviews
N/A
5 months ago
We are Ghost motors in Kent and have
We are Ghost motors in Kent and have been selling and repairing Rolls Royce and Bentley cars for 50 years This company is in the north of England and are using our name Please do not confuse us with them
Gordon Mitchell
6727 reviews
N/A
5 months ago
Left 99 deposit on a car for my
Left 99 deposit on a car for my daughter she changed her mind the following morning less than 1 day later so I called immediately and cancelled and requested the deposit to be returned called many times and given no response boss isn t in we ll send a request to accounts tried email text - just ignore you no response deposit not returned
Rachel
6727 reviews
N/A
5 months ago
CATASTROPHE MOTORS LTD
LIARS Con Artists Bought my girlfriends first car from here supposedly a 1 previous owner 14 plate fiesta 1 Dodgy MOT applied on the same day as collection we had to wait an extra hour for 2 made us wait 2 extra days to collect as they wanted to fit a new turbo which they said they fitted but lied when I asked for proof they wrote new turbo fitted on an office post it note3 they serviced the car well whoever did it must have as much awareness as Stevie wonder as they filled the coolant tank to the lid 4 unless your Edward scissor hands good luck trying to open to petrol flap 5 warranty isn t worth the paper it s printed onAvoid at all costsDODGY MOTSHIT3WARRANTYSHIT3 COMPANY Don t waste your money
Joanne Richmond
6727 reviews
N/A
5 months ago
I bought a car Skoda Citigo 2013 in
I bought a car Skoda Citigo 2013 in June 2024 from this dealer It broke after a month from the spring front wheel alignment l called the insurance and they covered the repair however l had to wait about 20 days for the payment The car has broke again and the insurance doesn t want to cover this time as they excuse that it is wear and tear I have explained them that l have just bought it in June and it has been twice broken I called the dealer and they said that it is wear and tear This is disgusting that l paid 4000 for a car that has been broken twice in a few months The garage fee is 190 with labour But the dealer does not want to take responsibility I don t understand how this people are selling damaged cars And nobody can do something about it Who can help with this situation
Kate Oliver
6727 reviews
N/A
5 months ago
AVOID - misleading info deathtrap cars and rude staff
The HPI check on the vehicle my son was looking at was INCORRECTLY shown on the advert There is outstanding finance and Third Party interest by a Finance Company Oodle Car Finance This has been confirmed directly with them and email confirmation has been received DO NOT TRUST their HPI reports It is ILLEGAL to sell as car with outstanding finance Also staff are rude when you point these things out especially when you ask for your deposit back I ended up going back to the dealer to do this in person as they forgot to phone me Whilst there I viewed the car I was due to pick up and there were still points that had not been addressed so it would not have been ready anyway There is a FaceBook page on this business highlighting terrible service and quality of cars check it out and AVOID this business at all cost REPLY - you were rude and argumentative when I pointed this out It wasn t an hour either if you spoke to each other you would have had plenty of time but even as at 11 40am on Monday 17th February 2025 Oodle Finance confirm that they still have a financial interest in this car so it has still not been settled It is now ILLEGAL for you to sell this car since you are fully aware of this interest Refund - not the next day as you forgot to phone me back deposit only refunded when I made a special trip to your premises in person AVOID AT ALL COSTS