Giftgoose Reviews

Orderedno order some nice slippers

Ordered some nice slippers Not heard anything two weeks later Don t think I will be getting them anytime soon either

House sign issue

I have a house sign and it is all marked and pitted I contacted them and they asked me to clean it with a Brillo pad which I didn t I used a non scratch scourer no difference had some response via email but they are now not returning my emails regarding a resolution they need Reporting to trading standards they are taking money and providing items that clearly are not suitable for outdoor use lets see if they have the decency to respond not holding much hope

Horrible customer service

Horrible customer service I bought a door sign from them I couldn t find my address on their system as I live in a new build address not registered yet so I entered the address of a nearby house and then emailed them to update my address They didn t update my delivery address and my parcel was sent to the house nearby in their mailbox unfortunately no one lives there as the house is on sale I emailed giftgoose and they didn t seem to bother so I m sitting here without my parcel but I ve already paid for it Can t comment on the produce as I ve never seen it how ridiculous

My order is damaged and I m unable to

My order is damaged and I m unable to send my item back as can t find URL to return and get refund I ve emailed lots and not heard back 30 down the drain

PLEASE DO NO BUY FROM THIS COMPANY

Bought a pair of pants from their site the sizes are very different to the standard UK sizes I usually wear small size but it is so small when it arrived Checked the return policy and they do not offer refund unlike any other companies I contacted their customer service to arrange a replacement to a larger size Their communication was very slow asked for photo of the product then a copy of the return receipt which is very abnormal I felt that if I didn t keep the receipt they would just use it an excuse and not replacing it Anyway they have stop responding now after I have sent them back the item and the proof of return I will be contacting my bank to raise a chargeback dispute to get my money back PLEASE DO NO BUY FROM THIS COMPANY IF YOU ALREADY HAVE AND HAVE ISSUE CONTACT YOUR BANK FOR CHARGEBACK DISPUTE It is there to protect consumer against companies like this

DON T WASTE YOUR MONEY

I bought a personalised door sign with solar lights which stopped working after 3 4 weeks customer service said they would replace it to then follow with an Email saying that because I live in the UK they WILL NOT replace it as the weather has been overcast I explained the rest of my solar lights are still working for around 5 hours a night whereas this is not coming on at all and that I believe the item to be faulty NO Reply on Email or messenger no phone number Don t waste your money

Only choosing one star because there s

Only choosing one star because there s not a zero I ve had two months of hassle trying to get a replacement light for my door sign and have now given up The worst company I ve ever dealt with and don t waste your money on this cheap rubbish it won t last

If I could give no stars I would

If I could give no stars I would ordered not hoover football was damaged on arrival and not as described thankfully agreed a replacement but refused a refund Just recieve my replacement today which they have bought of another shop on Ebay for 10 less than what I paid