


Gift Goose | Online Gift Store | FREE UK Delivery
Based on authentic user experiences
Charlotte Amies
6730 reviews
N/A
9 months ago
Absolute crooks
This company have stolen my photos of my products and selling them as theirsSo if you buy a Tumbler don t expect it to look like the picture as it s my design
Peter von Staerck
6730 reviews
N/A
9 months ago
Faulty Light they refuse to replace
I bought a house sign from them Not only is the account a Double Glazing Window Company who have never heard of them in the North of England the item does not come with full instrustions Sounds easy thing to put up but the light itself is very badly positioned and means that it shines behind the sign or you have to drill through the sign or stick the light onto the sign with pads Not only that the light was dim when it arrived Granted it works by daylight I know this already as have another porch light that is solar which works perfectly This one does not Sometimes it just switches itself off for days and yet we have good sunny weather They will not replace the faulty light This has been going on for weeks now I bought the light back in September My advice is DO NOT BUY from this company
Dave holmes
6730 reviews
N/A
9 months ago
Orderedno order some nice slippers
Ordered some nice slippers Not heard anything two weeks later Don t think I will be getting them anytime soon either
Mik
6730 reviews
N/A
9 months ago
House sign issue
I have a house sign and it is all marked and pitted I contacted them and they asked me to clean it with a Brillo pad which I didn t I used a non scratch scourer no difference had some response via email but they are now not returning my emails regarding a resolution they need Reporting to trading standards they are taking money and providing items that clearly are not suitable for outdoor use lets see if they have the decency to respond not holding much hope
Iris Tse
6730 reviews
N/A
9 months ago
Horrible customer service
Horrible customer service I bought a door sign from them I couldn t find my address on their system as I live in a new build address not registered yet so I entered the address of a nearby house and then emailed them to update my address They didn t update my delivery address and my parcel was sent to the house nearby in their mailbox unfortunately no one lives there as the house is on sale I emailed giftgoose and they didn t seem to bother so I m sitting here without my parcel but I ve already paid for it Can t comment on the produce as I ve never seen it how ridiculous
customer
6730 reviews
N/A
9 months ago
My order is damaged and I m unable to
My order is damaged and I m unable to send my item back as can t find URL to return and get refund I ve emailed lots and not heard back 30 down the drain
Coleman Yu
6730 reviews
N/A
9 months ago
PLEASE DO NO BUY FROM THIS COMPANY
Bought a pair of pants from their site the sizes are very different to the standard UK sizes I usually wear small size but it is so small when it arrived Checked the return policy and they do not offer refund unlike any other companies I contacted their customer service to arrange a replacement to a larger size Their communication was very slow asked for photo of the product then a copy of the return receipt which is very abnormal I felt that if I didn t keep the receipt they would just use it an excuse and not replacing it Anyway they have stop responding now after I have sent them back the item and the proof of return I will be contacting my bank to raise a chargeback dispute to get my money back PLEASE DO NO BUY FROM THIS COMPANY IF YOU ALREADY HAVE AND HAVE ISSUE CONTACT YOUR BANK FOR CHARGEBACK DISPUTE It is there to protect consumer against companies like this
Kelly
6730 reviews
N/A
9 months ago
DON T WASTE YOUR MONEY
I bought a personalised door sign with solar lights which stopped working after 3 4 weeks customer service said they would replace it to then follow with an Email saying that because I live in the UK they WILL NOT replace it as the weather has been overcast I explained the rest of my solar lights are still working for around 5 hours a night whereas this is not coming on at all and that I believe the item to be faulty NO Reply on Email or messenger no phone number Don t waste your money
Gordon Peters
6730 reviews
N/A
9 months ago
Only choosing one star because there s
Only choosing one star because there s not a zero I ve had two months of hassle trying to get a replacement light for my door sign and have now given up The worst company I ve ever dealt with and don t waste your money on this cheap rubbish it won t last
Rachel Curry
6730 reviews
N/A
9 months ago
If I could give no stars I would
If I could give no stars I would ordered not hoover football was damaged on arrival and not as described thankfully agreed a replacement but refused a refund Just recieve my replacement today which they have bought of another shop on Ebay for 10 less than what I paid