Based on authentic user experiences
Rebecca Kirton
6727 reviews
N/A
6 months ago
Beware NOT UK for returns
Beware NOT UK for returns even though website address leads you to believe it is Product not as described - wrong colour engraved wording not defined couldnt make out what the pattern was chips to spine of item Terrible returns policy They emailed me back early hours of the morning 3am They would not take back the item unless I posted it to China at my expense which they said on their email they couldn t refund until arrival which can be delayed due to international logistics being uncontrollable Or I could keep the item and have a 25 refund I now have an item that I cannot give as the gift it was intended for and I have lost 75 of my money it wasn t cheap Their website looks good and I am sure somewhere they would point out in the small print that their T C s say about the returns But I shall NEVER EVER use them again and would NOT recommend them I would suggest this company makes its returns policy and procedure much clearer and reviews the standard of their merchandise against the prices they are charging
Erin
6727 reviews
N/A
6 months ago
Absolute scam
Absolute scam Do not order from this company Website says beautifully hand painted watercolor house portrait It was a pic placed in a cheap frame that wouldn t stay closed Return process is awful Only offering to refund a percentage of the cost no explanation regarding why the item isn t as advertised Do not fall for this