Des who works for Giganet knocked on my
Des who works for Giganet knocked on my door last month and informed me that full fibre was now available in my area Wimborne I very rarely if ever buy something from a sales person at the front door I was however very impress with his honest friendly and no pressure sales pitch I was however locked into a 12 month contract with another provider whose speed was very poor losing my connection at least once a month for short periods I took his leaflet and contact details I have now agreed an exit date with my old provider and gave Des a ring yesterday He was in the area and said that he would be round in 15 mins Once again he was very efficient and explained clearly Giganet s possibilities I was very impressed and agreed a date to receive the faster upload and download speed in 3 weeks time I will certainly recommend him to my family and friends and am now looking forward to a much improved service
Joan Bibb
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Friendly informative and a fantastic deal
Des Day called on us today I ve been with BT for years and despite paying a lot each month had patchy broadband Des explained everything clearly and simply so I could understand what he could offer He was polite understanding and offered me an amazing deal which I signed up to I m saving 1 2 of what I was paying AND receiving a faster speed Thanks Des
James Power
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Above and beyond
When Giganet started laying their fibre network in our town Wimborne Dorset back in 2023 I eagerly registered my interest Once up and running I was visited by Giganet representative Des Fry who s doorsteps manor should be a textbook example for other sales people to follow His natural pleasantness and un-pushy professionalism particularly in so quickly responding to any query I raised and not to mention that Giganet s charges are less than half what I am paying with BT - for a service which is five times faster BT 46 mps 60 pm -v- 150 mbs 28 pm with Giganet s least costly plan are commendable All is set for connection in a few weeks time which will be the true test of Giganet s standing in the high speed fibre marketplace So for now it s certainly 5 5 for Des Day and the same 5 5 for Giganet with fingers crossed
Jodie
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Victor Fodor
Victor Fodor called me today to arrange to set my fibre broadband in my home He was very professional polite and thorough Answered all my questions in great detail and made my first experience with giganet a very good one Thank you Victor
Sophie Martin
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James came to my door he was so
James came to my door he was so helpful informative and discussed which would be the best deal for me based on my needs Very friendly and polite and saved me the job of researching into the different types of internet upload download speeds etc very happy
david habgood
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Many thanks to Kiran at Giganet
Many thanks to Kiran at Giganet nice friendly young man who knows his stuff chatted and shared a cuppa while he explained the services on offer and how installation would work Many thanks for your time Kiran Regards David
Arran L Bridges
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Very friendly and helpful
I registered my interest for giganet a while back and today had a visit from Simon Spencer from giganet We had a good chat about the services and that I could now register to have it installed so I have gone for the 900mbps package being installed in two weeks Would like to thank Simon again for being a very lovely man to talk to and he explained the whole process and how to set up the new eero pro 6e router Top man
Robert Ireland
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Original offer still valid
Had a visit from Mark this afternoon He informed me that I still qualified for original installation offer I thought I had missed out So after Mark explained the situation I was quite happy to go ahead with the installation Understand that I will be able to retain my landline number which was not the case previously Now looking forward to the installation
Mike Ireland
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Mark called to explain that Giganet had
Mark called to explain that Giganet had put the new fibre fabric in and around Fordingbridge and all the benefits it brings We signed up as the change is inevitable and we like to keep ahead of the curve We also wanted to keep our landline so he eplained in detail what we need to do
Laura Snaith
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Mitchell helped me sign up today for
Mitchell helped me sign up today for better broadband than I am currently receiving with minimal price difference Mitchell was friendly and professional answered all my questions and talked me through the next steps of installation Definitely knew what he was talking about and the whole process was quick and smooth
