


Estate Agents Norwich, Norfolk: Buy, Sell & Rent Today
Based on authentic user experiences
Mr r Simpson
6736 reviews
N/A
9 months ago
Pure scum sold using them at a higher
Pure scum sold using them at a higher rate than advertised did not tell the buyer that the sit in tennants where leaving so they wouldn t miss out on the fee ended up costing me more money how they treat people like this is beyond me also was using them to manage it while I was renting it out when I had an emergency even though I was paying them 100 to manage they did not help me once just pure pure scum
Dave Martin
6736 reviews
N/A
9 months ago
Continually have to complete
Continually have to complete application forms in order to apply for a let and can t even be bothered to contact when unsuccessful Can you not reuse application forms
Sue
6736 reviews
N/A
9 months ago
Gilson Bailey landlord property rental
From the prospective of Gilson Bailey landlord property rental in our opinion and experience their full management service was very expensive for nothing more than a post box service Gilson Bailey would not accept our recommended good contractors suppliers who had worked on the property previously Gilson Bailey would force the landlord to use their contractors but take no responsibility for their enforced contractor and just pass any issues back to the landlord Despite asking many times a full upfront cost break down was never given Gilson Bailey would just quote a single cost from their enforced contractor The service of the contractor was potluck There were 1 or 2 good ones but in all other cases the contractors were overpriced and a very poor service It appears that Gilson Bailey considered tenant as the customer and landlord as unlimited cash machine From the landlord prospective we would recommend that you avoid Gilson Bailey landlord management services
Beverley
6736 reviews
N/A
9 months ago
Sales Advisor Lying
Our sales person Louise Wilson was caught out lying by our solicitor about the transaction Would not recommend Poor tactics
Lauren Tokeley
6736 reviews
N/A
9 months ago
WORST ESTATE AGENT
WORST ESTATE AGENT Whole process of selling took 8 months Buyer had no ties and was ready to go but incompetence from the agents delayed the process massively Rubbish communication We conducted the viewing They got the description wrong on the website The list goes on The only reason the buyer didn t back out was because we got their number when we conducted the viewing and built a great relationship with them We should ve just dealt with them away from the agent DO NOT USE Edit just received a call from the estate agents following this review Who were incredibly rude - they were suggesting that they had saved the sale due to it be over valued and other excuses To be very clear I built a great rapport with the buyer as I conducted the viewing myself The buyer was about to leave after being left out in the rain while the agent was late Luckily I was home to run down and let them in The journey from start to finish was executed poorly The property description was incorrect Which I had to call and ask to be amended And as above the viewing was a shambles The only other booking they did make didn t show up and they didn t even let us know Fortunately I kept the buyers contact details and liased with them myself throughout the sale as they stated themselves that they would have dropped out and it was purely because they loved our place and had a great relationship with us that they continued with the sale They also agreed that they had an awful experience with the agents Were not kept informed and were told information days if not weeks later after their solicitors or us had already given them the information
Will C
6736 reviews
N/A
9 months ago
Avoid like the plague
We were buying from a seller using Gilson Bailey I can say that this was the worst experience I ve ever had with an estate agent They were pressuring us to complete in as little time as possible from the get go the agent Louise Wilson was hounding us They will make an already stressful situation more so and are incredibly unprofessional When everything was completed we were left a voicemail of them laughing at us telling us congratulations on completion DO NOT USE GILSON BAILEY
Tired Emotional
6736 reviews
N/A
9 months ago
Zero stars if I could
Zero stars if I could It seems they can t be bothered to even respond to an enquiry Three emails and ten days later tumbleweed If I was selling and this is how they handle first enquiries I d be very concerned Update 6th August still no response Unbelievable Update 1st September still no response Bored now
Linda Mortimer
6736 reviews
N/A
9 months ago
Offered full rental price and 6 months
Offered full rental price and 6 months up front heard nothing then saw property had been reduced No communication I called them out about suspected ageism but they denied it They will not get my business when I sell a 3 bedroom house and 3 bedroom bungalow
Tracey
6736 reviews
N/A
9 months ago
Really good Viewing
I had a viewing last night with Braydn from Gilson and Bailey couldn t of ask for more be was polite knowledgeable and gave us the time to hmmm and aww Thank you that was a tops service
michelle lloyd
6736 reviews
N/A
9 months ago
Gilson Bailey Estate Agents
Gilson Bailey Estate Agents recently handled the sale of our property and I can say the service we received was friendly professional and helpful The property sold quickly but we did not feel under pressure they managed expectations on all sides and gave regular updates Everything went smoothly