Based on authentic user experiences
kjh lk
6807 reviews
N/A
5 months ago
Buyer Beware
Buyer Beware This is Fraudulent practices When you return item they will not give you credit so you have to report them They promise you credit and you close out with your credit card Then when you try to use it they will keep your credit because they have a policy that they labeled chargeback Meaning if you report them you lose all of your credit Shady unethical practices If this happens to you then report them
Felicia
6807 reviews
N/A
5 months ago
I will never buy from gitionline ever again
First off their online customer service chat is crap I never decided to return items until my recent purchase 2023 Customer service said someone will contact me in 3 days week passed I had to reach out to them and they said the same d n thing I will never purchase from this company ever again Their clothes are poor quality and expensive I know they better refund me my money or all hell is gonna break loose At least with fashion nova they send your gift card in a week and their customer service is good
Red Oman
6807 reviews
N/A
5 months ago
Poor quality clothing
Poor quality clothing They don t post your reviews on their website I wouldn t recommend this website at all
Lili B
6807 reviews
N/A
5 months ago
I ve tried multiple times to
I ve tried multiple times to unsubscribe to their emails but they keep sending them a few times a week I emailed customer service about it too and no response Horrible
Nicholson
6807 reviews
N/A
5 months ago
I will never purchase from this company
I will never purchase from this company again Today is 5 30 2024 and I returned a dress several weeks ago and I m still waiting on their return department to process my return They don t even have a real customer service department A person must use their live chat in order to get a response I ve ordered from them in the past but it never took this long I am very disappointed Just now I informed the live chat that I would never shop with them again This is horrible
Lidiya Girma
6807 reviews
N/A
5 months ago
The customer service was terrible
The customer service was terrible I returned the items but did not receive a refund I won t recommend this website
De Clutter Diva
6807 reviews
N/A
5 months ago
BEWARE
BEWARE I strongly advise against using this company I returned an item and never received a refund They are a scam taking customers money after returns and ignoring my emails Avoid shopping here
Melissa Sims
6807 reviews
N/A
5 months ago
I ordered an outfit from Gitionline
I ordered an outfit from this GitiOnline and the outfit was totally different material than displayed and it s not nearly true to size Also when I went to return the item I was told it was final sale The website does not display this Plus the additional fees that they add on spiked this outfit up to 150 from 69 This vendor is a SCAM DO NOT ORDER FROM THEM
Love Tiffeny
6807 reviews
N/A
5 months ago
Never received my clothes or refund
Never received my clothes or refund received a tracking number that don t work they don t respond to emails or chats this store is a SCAM I had to dispute the transaction with my bank DO NOT ORDER FROM GITI the reviews on Instagram are FAKE
TLS
6807 reviews
N/A
5 months ago
Buyer Beware
I ordered from Gitionline February 24th almost a month later and I still haven t received my items I contacted the customer service who said they gave my package to UPS lies after I called them out on it they decided to ship it a few days later Items shipped from Florida so why would it take so long Glad I have a back up outfit for my husband s 50th Birthday Party
