Givenchy Reviews

bought a Givenchy pandora mini box

bought a Givenchy pandora mini box and first time I used it the belt screws fell off and now i can use it as crossbody I contacted them immediately for repair at first they told me we would accept the repair then after 10 days they emailed me stating sorry our repair shop is going to be closed in august so we can t fix your bag this is such a fr1king scam I can t believe this they offer repair for hardware free and after just 1 use I love a whole bag I WILL NEVER BUY ANYTHING FROM THEM ANYMORE SO DISAPOINTED NOW THEY IGNORE ME 100 roberta is the one who was emailing how RUDE

I purchased a Givenchy lipstick as a

I purchased a Givenchy lipstick as a gift hoping for high quality and a luxurious product from this brand However the lipstick was disappointing The color that seemed promising on the packaging turned out to be completely different and didn t meet expectations Furthermore the texture of the lipstick was too dry and applied heavily on the lips It quickly dried out leaving an uncomfortable feeling of dryness and wore off within a short time Surprisingly despite its high price the quality fell short I cannot recommend this product as a gift due to its unsatisfactory characteristics

Quality it is not Customer Service it is not

I purchased a Givenchy handbag in Paris for my daughter and was oh so excited The very first use ended up such a disappointment The leather pull on the zipper fell off The brand says we will repair it but don t see it as a priority as it is usable I spent this much money on supposedly luxury bag to have it become unusable from the very first wear The bag cannot be used as it cannot be zipped closed And the customer service team is the absolute worst- one I haven t ever experienced even with much less premier merchandise Staff is incompetent not prompt and does not perform on their promises I will be taking this matter further if I don t get it repaired asap Needless to say none of my family members or friends will ever do as much as looking at anything made by Givenchy

extremely bad quality of the tote bag

I have bought a Givenchy tote bag on last year of July 2023 and after several times of using this bag The colour of the bag has been faded from black to white When I files a complaint to Givenchy their feedback to me it was due to customer its own wear and tear as I have rubbed the bag and that is why colour faded terribly What kind of quality of this bag it is It is definitely not acceptable Do you think customer will spend few thousands dollars to just buy a water colour bag I really wanted to upload the bag photos for all the people to see and judge Unfortunately there is no way for me to upload the photos But I won t stop here

worst customer service ever garbage

worst customer service ever garbage team don t waste your time with this company they can t do anything for you been waiting for a refund to be processed since saturday they just start refund on wednesday when i ve called everyday since saturday to make sure the refunds were released timely because they couldn t do a simple size exchange they required me to cancel the whole order WAIT FOR THE REFUND AND THEN ORDER THE CORRECT SIZE well great guys thanks for the late refund shoe is going to sell out better to spend money elsewhere trash company BEWARE

My partner ordered me some underwear

My partner ordered me some underwear for Christmas The bra arrived with both straps unattached and loose threads everywhere Worse thing is he paid for gift wrap so was unaware of the defect until I opened on Christmas Day What a disappointment Givenchy are They made me take pictures and faff about only to tell me to return it for a refund Basic legal rights and no additional customer service Been treated better by Next customer service I buy a lot from luxury brands and would expect a degree of quality control when they send out items rather than just packaging up damaged goods sending them out taking the money then making them your problem Will never buy from Givenchy again Total joke

After ordering my wife s birthday

After ordering my wife s birthday present and paying extra for wrapping it turned up damaged I reported this and they asked for photos I sent these2 months later still nothing and now they don t respond to my emails Don t buy anything from these crocks

HORRIBLE will keep your items and not refund you BUYER BE WARNED

I submitted a return request Paid 33 myself to ship via UPS Item received and confirmed so at their NJ location 2 months no merchandise and no refund Givenchy is a SCAM company Unbelievable that with their levelOf prestige and prices they find the need to do this to customers DO NOT BUY FROM THESE SCAMMERS

Terrible Givenchy Service

I was gifted Givenchy shoes and after wearing them twice the heel got of the shoe I contacted Givenchy and the rep said there was nothing they could do without the receipt They are not even willing to receive the shoe and check authenticity nor have they directed me to any selling point to bring it to or offerrd me another alternative How dissapointing